Position Summary

The Administrative Support Assistant II supports the daily operations of the Department of Management Information Systems (MIS) and the Charles W. Lamden School of Accountancy within the Fowler College of Business. Serving as a first point of contact for students, faculty, and external partners, this role provides administrative and operational support to departmental leadership in a fast-paced academic environment.

Key Responsibilities:

• Provide clerical, secretarial, and administrative support to the MIS Department and the Lamden School of Accountancy, supporting daily operations and departmental needs.
• Serve as a front-line point of contact by responding to phone, email, and in-person inquiries from students, faculty, and external stakeholders.
• Prepare, process, and maintain administrative documents, correspondence, records, and files with accuracy and confidentiality.
• Utilize standard office software and systems to support scheduling, communication, data tracking, and reporting.
• Apply independent judgment to interpret and follow university policies and procedures, referring complex issues as appropriate.

Why Join Us?

• Be part of a respected academic unit within the Fowler College of Business at SDSU.
• Support faculty, students, and academic programs in a collaborative, service-oriented environment.
• Use and expand your administrative and organizational skills in a dynamic university setting.
• Work closely with department leadership and colleagues while managing varied and meaningful responsibilities.
• Join an institution committed to professionalism, excellence, and continuous learning.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week, following a training period during which on-site presence is required.

Department Summary

The Fowler College of Business (FCB) includes the Charles W. Lamden School of Accountancy and four academic departments: Finance, Management Information Systems, Management, and Marketing. FCB offers undergraduate and graduate degrees in business administration, as well as specialized master’s programs. The college also hosts centers such as the Center for Student Success, Graduate Advising, the Partrick-Clayes Center for Career Development, the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence, and the Aztec Consulting Center, which advance its strategic initiatives.

The Department of Management Information Systems prepares students to address global business challenges through expertise in information systems (IS) and supply-chain management (SCM). As firms increasingly rely on technology and worldwide networks, professionals with IS and SCM skills are in high demand. Career paths range from systems analysis, project management, and cybersecurity to executive roles such as CIO and COO, where aligning IT and business strategy is critical. The department’s programs provide the knowledge and tools needed to succeed in these careers.

For more information regarding the School of Accountancy, click here.

Education and Experience

Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic arithmetic calculations; and typing and keyboard skills.

These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Key Qualifications

• Excellent oral, written, and telephone communication skills, including a clear understanding of standard business communication formats.
• Proficiency with word processing and standard office software on PC-based systems, including Microsoft Office Suite.
• Knowledge of effective office practices and procedures, with the ability to interpret and carry out instructions accurately.
• Ability to learn new tasks quickly, work with minimal supervision, and complete assignments accurately and professionally.
• Ability to manage multiple priorities, work effectively under pressure, and remain productive amid frequent interruptions.
• Strong interpersonal skills, with the ability to work effectively with faculty, staff, students, and the public, including handling sensitive interactions.
• Experience performing more complex clerical or administrative work requiring independent judgment, accuracy, and attention to detail.
• Experience in an academic or similar organizational setting and/or multiple years of general office experience; familiarity with enterprise or campus administrative systems is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
CSUEU Salary

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 3 ($3,709) for highly qualified candidates.
• CSU Classification Salary Range: $3,565– $5,092 per month (Step 1 – Step 19).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by February 4, 2026, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at Lpeeples@sdsu.edu.