Working Title: Executive Director of Enrollment Systems, Analytics, & Market Intelligence
Classification Title: Administrator III
Posting Details
Priority Application Deadline: Sunday, February 8th @ 11:55pm PST
Position Summary
The Executive Director of Enrollment Systems, Analytics & Market Intelligence provides strategic and functional leadership for the effective use of enrollment-related systems, data, and market intelligence in support of Sacramento State’s enrollment, retention, and student success goals. This role focuses on translating enrollment management needs into actionable requirements, priorities, and use cases across the student lifecycle, while partnering closely with Information Resources & Technology (IRT) and Institutional Research (IR) to ensure solutions are designed, implemented, and sustained through enterprise platforms and governed data environments.
This position provides enrollment domain leadership for customer relationship management (CRM) capabilities (including Technolutions Slate), business process design and improvement, and market research needs—actively guiding configuration, implementation, and optimization efforts to ensure that systems and workflows effectively support institutional priorities, equity goals, and long-term enrollment sustainability.
The Executive Director serves as a senior thought partner to Enrollment Management and campus leadership by translating enrollment strategy and operational needs into coordinated system, data, and workflow requirements, and by actively collaborating with IRT, IR, and campus governance bodies throughout design, implementation, and optimization efforts. This role supports the prioritization of enhancements, ensures data quality and usability, and promotes responsible, consistent use of enrollment data. The position exercises delegated authority within Enrollment Management while operating within established campus technology, data governance, and security frameworks.
FLSA: Exempt (Not eligible for overtime compensation)
Recruitment Type: At-Will
Work Hours: Monday through Friday 8:00 a.m. to 5:00 p.m., weekends as needed.
Department Information
Enrollment Management is fully committed to the mission and core values of Sacramento State. We understand the student experience from prospect to career, and make it a top priority to ensure each student has a well-informed and positive educational journey. By reducing administrative barriers, maintaining the integrity of student records, leveraging technology to enhance student services, and providing proactive communications, Enrollment Management works tirelessly to create positive, long-lasting experiences for CSUS students.
Education and Experience
1. Bachelor’s degree in Information Systems, Information Technology, Computer Science, Business Administration, Higher Education Administration, or a related field, or equivalent experience.
2. Ten years of progressive experience leading enterprise systems, analytics, or enrollment technology initiatives in a complex organization.
3. Experience with Technolutions Slate CRM platform and system integrations
Knowledge, Skills, & Abilities
4. Knowledge of enterprise systems thinking and integration
5. Knowledge of strategic use of data and analytics
6. Demonstrated ability to integrate institutional data, external market research, and competitive intelligence into actionable analyses that shape enrollment strategy and priorities
7. Knowledge of market research and competitive intelligence
8. Skills in cross-functional collaboration and communication
9. Skills in change management and continuous improvement
10. Ability to translate complex data into actionable insights
11. Ability to serve as a strategic thought partner to senior leadership
12. Demonstrated diplomacy, sound judgment, and ability to navigate competing priorities while building trust and alignment among diverse stakeholders.
13. Knowledge and understanding of data governance, security frameworks, and enterprise architecture
14. Ability to lead team, build and develop high-performing teams
15. Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
16. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and members of the community.
17. Master’s degree in a related field.
18. Experience in higher education enrollment management, admissions, financial aid, or student success operations.
19. Demonstrated expertise in market research, enrollment forecasting, and data-informed strategy.
20. Experience working within shared governance or enterprise IT environments.
Documents Needed to Apply
Resume and cover letter.
Failure to upload required documentation may result in disqualification.
About Sacramento State
Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and is recognized by the California Legislative Assembly as a Black-Serving Institution. The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html.
Jeanne Clery Campus Safety Act Notification:
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at clery@csus.edu.
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.