Records Specialist
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Job no: 554827
Work type: Staff
Location: Pomona
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)
Type of Appointment: Full Time, Probationary
Job Classification: Administrative Analyst/Specialist Non Exempt
Anticipated Hiring Range: $4,799 - $6,720
Work Schedule: Monday - Friday 8:00am - 5:00pm
THE DEPARTMENT:
The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad ra nge of crisis issues on the campus including medical aid calls, injuries, and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community oriented policing philosophy. The University Police Department is part of the Administrative Affairs Division whose mission is to provide quality fiscal, human and facility services in support of the university community through partnerships and innovative solutions .
DUTIES AND RESPONSIBILITIES:
- Records Administration Support the system administrator/HEERA manager for the department's records management system. Utilize dispatch and law enforcement systems and databases (both computerized and manual) to:
- Maintain department files and reports; enter, record, research and retrieve information; update department warrant and due diligence information; file police reports.
- Assist with preparing and processing a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, fingerprint cards, and vehicle storage and impound forms; operate a variety of automated systems to create or revise computer files; verify that paperwork is complete, correct, and properly signed.
- Enter, modify, and retrieve data, such as stolen and recovered property, driver's license and vehicle registration information, warrants, and detective supplements, conduct record checks and research files for requested information
- Perform file searches to locate missing records; issue permits and licenses according to prescribed procedures
- Sort, file, copy, and distribute crime and traffic reports, citations, and other records as appropriate. Adhere to policies and procedures related to California Law Enforcement Teletype (CLETS) and coordinates implementation of updates and changes in policies as they relate to police records.
- Maintain training records of all members of University Police related to California Law Enforcement Telecommunications System (CLETS) access and usage, DOJ requirements, and California Department of Motor Vehicle records; serve as the CLETS Agency Terminal Coordinator by controlling user access and monitoring use of the system.
- Serve as the DOJ Custodian of Records and ensure compliance and coordinates statistical reporting to Department of Justice (DOJ) and adheres to established procedures for reporting to all State and Federal agencies. Coordinates DOJ and National Crime Information Center (NCIC) records audits and implements all recommended changes.
- Remain current with pending and final changes to the CLERY Act and other laws or regulations affecting CLERY Act provisions.
- Manages the maintenance, retrieval, protection, retention, and dissemination of public records pertaining to requests in adherence with policies and procedures related to the California Public Records Act (CAPRA).
- Audit files monthly to ensure records and files are maintained in accordance with applicable laws, regulations, and CSU retention standards.
- Attend training classes to remain current on police record keeping activities.
- Detective Bureau Support Establish and maintain a log of subpoenas received
- Post and update a weekly court schedule to inform Officers of court appearances.
- Assist with preparing statistical forms; assist Officers by maintaining files; perform secretarial related functions in support of the Detective Bureau.
- As needed, process reports and distribute as appropriate to the Office of the District Attorney, courts, probation department, other police agencies, Office of Risk Management, Office of Judicial Affairs, and other university offices.
- Customer Service-
- Assist department personnel and the public in person, via email and by phone; release requested reports and related information to the public or to outside agencies in accordance with established regulations; provide general information regarding department policies, procedures, and process drug, sex, and arson registrants and restraining orders. Provide support to other units and organizations on campus property to include Parking and Transportation Services, I-Poly, Southern California Edison, Red Cross, Innovation Village, Cal Poly Pomona Enterprises, and Associated Students, Inc.
- Dispatch-
- The work may require, the ability to work as a Police Dispatcher.
- Answer and screen incoming calls to the police department which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information Operate police department and other emergency communications equipment to dispatch personnel to calls for service, critical incidents, and emergencies.
- Update status information regarding field units and incidents; enter and retrieve data for police reports, activity logs and criminal information; Determine appropriate personnel and resources to dispatch to incidents.
- Monitor and operate on-campus camera systems and fire, burglary, and intrusion alarm systems.
- Administrative Support-
- Body Worn Cameras Utilize the body worn camera evidence software to assist patrol operations with collecting and preparing videos (via a redaction process) from the police officer body worn cameras for discovery/public records and legal cases.
- Campus Camera Access Requests In support of the Chief of Police and Lieutenants, tracks and reviews all requests for on- campus camera footage.
- Event Support Participate in on-campus events where Police/Parking employee participation is required during normal working hours, after hours or on weekends to provide information to visitors, campus stakeholders, campus community members or community guests.
- Evidence Support-
- As needed, serves as the property and evidence technician. Receive and store all property and evidence placed in the Police Department property system.
- Dispose of property and evidence in accordance with specific laws, rules, regulations, and policies.
- Release evidence and/or property that was seized or taken from owners, suspects and/or victims during investigations.
- Conduct annual purges, destruction of seized narcotics and firearms.
- Conduct audits and inventories in compliance with state recommendations.
- Release evidence for court presentation, release and receive evidence sent to crime lab for analysis.
- Maintain logs, records, and documents for all property entering, processing within, and leaving the Police Department property system.
QUALIFICATIONS:
- Bachelor's Degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
- One year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
- Working knowledge of general practices, program, and/or administrative specialty; basic knowledge of and ability to apply fundamental concepts.
- Working knowledge of budget policies and procedures; ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
- Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities.
- Ability to make independent decisions and exercise sound judgment; ability to compile, write, and present reports related to program or administrative specialty.
- Demonstrated ability establish and maintain cooperative working relationships.
- Knowledge and ability to apply/analyze the principles and practices of public administration, records management and computerized systems used in law enforcement agencies; laws, codes, regulations, and policies relating to the control of police records and general office procedures.
- Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
- Ability to perform all job functions manually in the event of automated system failure, to address the time critical nature of the essentia I job functions.
- Thorough knowledge of legal forms commonly used in criminal prosecutions; the ability to present, describe and summarize information in written form using clear, concise, and appropriate language in an organized and timely manner (e.g., writing descriptions: instructions, explanations, etc.); and to derive the correct meaning from materials; ability to collect and analyze a variety of complex and specialized data and create accurate statistical and analytical reports.
- Thorough knowledge of English grammar, spelling, and punctuation.
- Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
- Skill in research, development, and evaluation of policies and programs, including skill in t he collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations
- The ability to retain and recall important details, facts, and other information regarding recent events, descriptions, instructions, directions, etc.
- Ability to apply advanced knowledge, laws, dispatch expertise and logic to solve complex problems and/or sensitive situations and issues, make decisions, and set priorities and communicating to field operations personnel (e.g., interpreting rules and procedures to determine the appropriate action to take in various situations).
- Competency in performing learned manual tasks accurately, quickly, and often simultaneously with other job tasks (e.g., operating a keyboard to record information received orally while visually monitoring a telephone console or video display; and operating a radio console and other related equipment while talking or listening).
- Ability to effectively converse using police radio systems.
- Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary; Possess ability to interface, configure and integrate public safety software application with/into UPD activities.
- Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field.
- Demonstrated customer service experience requiring a very high level of discretion and professionalism; ability to use tact and discretion to effectively handle a broad range of high level and sensitive interpersonal situations with
- Expertise in analyzing problems with a broad administrative impact and implications; ability to anticipate problems and address them proactively.
- Perform mathematical computations including adding, subtracting, multiplying, and dividing accurately. Accountable for own work results which are reviewed for soundness of judgment
- Considerable judgment and discretion reflective of a thorough knowledge of law enforcement records management and/or program and/or policy areas need to be exercised. Policies and practices referenced for guidance.
- Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities.
- Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively
PREFERRED QUALIFICATIONS:
Four years of full-time police dispatch experience Certificate of completion form the Police Officers Standards and Training - (P.O.S.T.) Basic Dispatcher Course. Thorough knowledge of police records management methods and procedures. Minimum of one-year experience with RIMS Law Enforcement Records Management System and thorough knowledge of CLETS police computer system. Thorough knowledge of DOJ statistical reporting procedures and requirements. Thorough knowledge of police dispatch emergency and non-emergency equipment. Expertise in RIMS or similar specialized law enforcement software. Familiarity with alarm systems Certificate of completion from P.O.S.T. Records Clerk Course or Certificate of completion from P.O.S.T. Records Supervisor Course Certificate of completion from P .O.S.T. Public Records Act course
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.
CSU Classification Salary Range
This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website.The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $X,XXX and maximum $X,XXX per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.
University Driving Requirement
Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.
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Applications close: Pacific Standard Time
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