Position Summary

San Diego State University is seeking a solutions-focused and technically skilled Business Systems Analyst II to evaluate business processes, translate requirements into system solutions, and support implementation and testing efforts. This role plays a critical part in driving operational improvements, data accuracy, and system efficiency across university departments.

Key Responsibilities

• Systems Analysis & Project Coordination
  • Analyze business systems to identify gaps and recommend improvements; translate business and technical needs into functional specifications.
  • Lead moderately complex system analysis projects, define strategy and resources, and document functional requirements and workflows.
  • Design and implement workflow improvements, data validation processes, and quality control measures to ensure system accuracy and efficiency.
  • Conduct user acceptance testing, support training, and develop documentation including user manuals, updated procedures, and business requirements.
  • Create dashboards, reports, and visualizations to communicate findings and support decision-making across departments.
    
    
• Training, Support & Other Duties
  • Provide training and technical guidance to colleagues and end-users.
  • Support team members through mentorship, knowledge sharing, and project backup roles.
  • Contribute to documentation, policy interpretation, and cross-functional collaboration.

Why Join Us?

• Help design and improve enterprise-level systems that support the university's strategic goals.
• Collaborate with IT, stakeholders, and cross-functional teams to implement impactful solutions.
• Gain exposure to diverse systems and tools while supporting operational excellence.
• Contribute to data-driven decisions through analysis, visualization, and systems insight.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date 18 months after start date, with the possibility of reappointment.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

San Diego State University is a dynamic and exciting organization and is one of 22 campuses in the California State University (CSU) System.  The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.SDSU.  As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Audit, Budget and Finance, Financial Operations, Procure-to-Pay, Shared Services, and the University Controller’s Office, which includes the University Bursar’s Office, Tax, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

The University Controller’s Office is responsible for the maintenance of the University’s general and subsidiary ledgers for all the operating and self-supporting funds. The University Controller’s Office oversees and coordinates the reconciliation and reporting of all financial transactions of the University. Additional oversight includes expenditure transactions processed within Accounts Payable; cash receipts, student reconciliations and records, financial aid disbursement transactions, and collection activity managed by the University Bursar’s Office. The University Controller’s Office is responsible for internal and external reporting, including Legal/Budgetary Basis, Financial Information Record Management System (FIRMS), and Generally Accepted Accounting Principles (GAAP). The University Controller reports directly to the Associate Vice President for Financial Operations.

This position is in the Financial Systems Management and Analysis (FSMA) department. The primary purpose of this department is to provide both finance system technical and functional support roles in the Controller's area, primarily with the systems and functions in the University Bursar's Office, and other Controller's areas. These systems interface with many campus and 3rd party applications, are used by over 150 users, and serve faculty, staff, students and parents. The software programs are supported by third party vendors. These systems process financial transactions such as cashiering transactions, web payments, financial aid disbursements, student and non-student billing, fee calculation, and many others.

For more information regarding the Department of Financial Operations, click here.

Education and Experience

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Key Qualifications

• Working knowledge of business systems analysis principles and practices, with the ability to diagnose problems, identify system issues, and implement effective solutions.
• Functional and technical experience with PeopleSoft and other campus enterprise systems.
• Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
• Strong communication and interpersonal skills to understand needs and priorities and to foster strong relationships and effective communication to ensure alignment and project success. 
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
• Proficiency in using applicable software applications and business systems.
• Knowledge of University and IT policies, processes, and procedures, as well as data privacy regulations.
• Ability to work independently and as part of a team and build relationships with diverse stakeholders. 
• Ability to provide lead work direction and training to others.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($6,492) for highly qualified candidates.
• CSU Classification Salary Range: $6,492 – $9,458 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by March 1st, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu.