Job Summary

The Lurie College of Education (LCOE) offers several credential programs, and the LCOE Credentials Office supports students through the credentialing process for all state-approved credential programs at SJSU. Reporting to the Interim Associate Dean, with work lead direction from the Senior Credential Services Specialist, the Credential Analyst Trainee develops the essential knowledge, skills and abilities to perform work comparable to the work of a Credential Analyst I. The trainee learns the State standards and requirements for teaching and service credentials, as well as how to process applications, evaluate academic qualifications, determine credit to issued towards credentials and permits, and to interpret and apply the California Education Code and other regulations pertaining to the issuance of various credentials, certificates and permits for public school teaching and service in California. The Credential Analyst Trainee classification provides a training opportunity for approximately six months to twelve months (the length of the training program will depend on the Trainee’s prior experience, but cannot exceed twelve months). Upon completion of the training, the Trainee will be reclassified to a Credential Analyst I and is expected to be able to perform the duties of the Credential Analyst I under general supervision. 

Key Responsibilities

• Evaluate and prepare credential applications for the Senior Credential Analyst to notify the California Commission on Teacher Credential that a credential certificate or teaching permit can be issued to an applicant.
• Process all documents required for credentialing.
• Advise candidates or other clients about program and credential requirements.
• Ensure that all applicants for credentials comply with State Standards and California Education Code and oversee accurate processing of all credential applications by colleagues and co-workers.
• Assist with the delivery of presentations and workshops for program completers regarding credential applications.
• Acts as the backup liaison with the California Commission for Teacher Credentialing and other offices in the CSU system, and on the campus of San Jose State University to support the credential and educator preparation programs in the Lurie College of Education.
• Stay up to date with legislative mandates, credential policies and requirements.
• Evaluate various credential requirements including degree requirements (e.g., major/area of study; regional accreditation) for incoming students, credential applicants, and international credential candidates for Lurie College credential programs.
• Evaluate the Subject Matter Competency Requirement of coursework and CSET exams to meet Multiple Subjects and Special Education credential program admission requirements.
• Act as back-up representative for recruitment and informational credential events (online and in-person).
• Enter data, maintain and prepare data reports from the Credential Office’s internal database.
• Enter credential data in Honors and Awards and Credential Reporting Panels in the SJSU PeopleSoft data management system.
• Reconcile credential recommendations granted by the CTC with the Credential Office’s internal database to ensure accurate and up-to-date records.
• Assist with the preparation of standard reports and in response to request from the Dean’s office or other campus units or external agencies.
• Maintain credential files and student records.
• Perform other job-related duties and special projects as assigned.
• Attend training and maintain skills as appropriate to effectively complete assignments.

Knowledge, Skills & Abilities

• Familiarity  of state standards and requirements for teaching credentials; educational practices related to employment of teachers with credentials, certificates or permits in California school systems, school internship programs, and teacher preparation programs.
• Ability to develop and maintain efficient office procedures, methods and policies using appropriate technologies and tools.
• Knowledge of information processing procedures, including but not limited to the use of databases to input data, run queries, and extract reports.
• Ability to use online data management systems and to input, update, and maintain information.
• Ability to check and verify complex records, interpret academic documents, e.g., student transcripts.
• Ability to write correspondence and prepare standard reports.
• Demonstrate thoroughness and accuracy in all work.
• Ability to interpret state regulations and ensure compliance to standards and regulations.
• Ability to maintain confidentiality of information.
• Excellent oral and written communication skills and a client-focused, service orientation.
• Ability to work collegially with other staff and college administrators.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• Equivalent training and experience involving academics, administrative, fiscal or statistical record-keeping and processing or course work involving the development of analytical skills.

Preferred Qualifications

• Bachelor's degree.
• Experience with working knowledge of general office procedures, methods, and practices.
• Experience in writing correspondence and standard reports with accuracy, interpreting and applying written regulations, and maintaining confidentiality.
• Experience in academic or administrative record-keeping, particularly in higher-education settings.

Compensation

Classification: Credential Analyst Trainee
Anticipated Hiring Range: $4,393/month - $4,700/month
CSU Salary Range: $4,393/month - $5,327/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: March 2, 2026 through March 16, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.