Position Summary

Are you passionate about supporting student success in a dynamic, student-centered environment? The Center Coordinator for the Center for Student Success (CSS) provides administrative and operational support for the Fowler College of Business, performing a full range of office coordination and program support activities. Serving more than 7,900 students, the Center Coordinator position supports the delivery of student services programs and key initiatives such as tutoring, orientation, and commencement, ensuring efficient operations and effective service to a broad range of campus constituents.

Working within the Fowler College of Business’ Center for Student Success, this role requires ability to independently manage multiple priorities, apply and interpret established policies and procedures, and coordinate projects and services that support students, faculty, and staff. From coordinating daily office operations and supporting advising and tutoring programs to assisting with events and administrative functions, the Center Coordinator ensures services run efficiently, effectively, and in alignment with college and university goals.

Key Responsibilities

• Front Desk Operations & Student Services: Serve as the first point of contact for in-person, phone, email, and virtual requests; manage high-volume inquiries, workflows, and issue resolution by applying and interpreting university policies, procedures, and systems to support students, faculty, staff, and campus partners.
• Administrative Coordination & Office Management: Oversee daily operations, including scheduling, calendar management, meeting coordination, and supervision of student assistants; manage office logistics such as supply procurement, vendor coordination, inventory tracking, and production of printed and promotional materials.
• Financial & Data Management: Administer purchasing and budgeting activities, including purchase card transactions, expense processing, account reconciliation, and financial reporting; maintain accurate records, handle confidential data, and collaborate with internal departments to ensure compliance and operational efficiency.
• Communication, Programs & Compliance: Manage internal and external communications across multiple platforms; support student engagement initiatives, advising operations, and events; coordinate safety protocols as unit Safety Coordinator while managing multiple projects, deadlines, and cross-functional collaborations.
• Student Support: Coordinate day-to-day tutoring center operations, including session coverage, attendance tracking, tutor scheduling, and identifying high-need courses to enhance student academic success.
• Program Development & Outreach: Evaluate tutor performance and session effectiveness; support recruitment and training initiatives; and create marketing materials and web content to strengthen program visibility and continuous improvement.
• Event Planning & Program Coordination: Collaborate with campus leadership and academic advising teams to plan and execute large-scale university events (e.g., orientation, commencement, outreach programs), managing logistics, staffing, and cross-campus partnerships.
• Operations, Budgeting & Outreach: Oversee event operations including budgeting, marketing, vendor coordination, and data collection/analysis to support effective programming and continuous improvement.

Why Join Us?

• Play a vital role in supporting student success and academic experience for a diverse student population.
• Work collaboratively with a mission-driven team of advisors, campus partners, and college leadership to deliver high-impact student services and programs.
• Develop expertise in university policies, student services operations, financial processes, and data-informed program coordination.
• Contribute to campus initiatives, including tutoring programs, student engagement efforts, and major events that enhance student progression and overall success.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego and telecommute one day a week after an initial 6 month training period.

Department Summary

The Fowler College of Business is comprised of a comprehensive portfolio of academic programs (accounting, finance, marketing, management, information systems, real estate, entrepreneurship, and student support services catered toward undergraduate and graduate business students.

The primary function of the Center for Student Success (CSS) within the Fowler College of Business is to deliver comprehensive student services and operational support to university constituents, including students, faculty, staff, and campus partners. CSS provides front-line assistance through advising support, tutoring coordination, and interpretation of university policies, while managing daily office operations, communications, and student inquiries.

For more information regarding the Fowler College of Business, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Strong interpersonal and communication skills with the ability to engage diverse populations and work collaboratively
• Highly organized and adaptable, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated professionalism and discretion in handling confidential information
• Proficient in Microsoft 365/Google Workspace with the ability to quickly learn new systems

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($4,047).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $4,047 – $5,896 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by May 14, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.  Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Danan Pacheco (dpacheco@sdsu.edu).