*SFSU INTERNAL APPLICANTS ONLY*
Working Title
Executive Assistant III
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Vice President Office of Student Affairs & Enrollment Management
Appointment Type
This is a one-year probationary position.
Time Base
Full Time (1.0 FTE)
Work Schedule
Monday through Friday, from 8:00 a.m. to 5:00 p.m
Anticipated Hiring Range
$6,151.00- $6,927.00 Per Month ($73,812.00 - $83,124.00 Annually)
Salary is commensurate with experience.
Position Summary
The Executive Assistant advises and supports the Vice President of Student Affairs (VPSA) as well as other members of the Student Affairs cabinet, specifically noted below, and across Student Affairs more broadly.
Such support is operational, strategic, logistic as well as clerical. By staying informed of campus-wide
activities, deadlines, processes, and pending decisions, the Executive Assistant independently determines
self-assignments in addition to receiving direction from the VPSA or a designee. As a liaison working on behalf of the VPSA’s office, the Executive Assistant is responsible for developing communications, responses and complaint resolution both independently and in consultation with the VPSA and other campus leaders. The Executive Assistant serves in a highly visible and critical role as facilitator of the Student Fee Advisory Committee (SFAC) and other high level interdepartmental committees, and performs duties related to
Building Coordinator (BC) and Building Emergency Response Coordinator (BERC) roles for the Student Services Building (SSB).
This position requires extensive administrative experience, exceptional analytical skills, and proven communication skills. The Executive Assistant is expected to be a strong team player with a can-do attitude and high ethical standards and be capable of carrying out multiple projects at the same time. The Executive Assistant is expected to maintain discretion and confidentiality of sensitive information, traits that are essential and critical to being successful in this role.
Position Information
Executive Support, VPSA Office
- Provide continuity, extensive specialized expertise, and information which is often sensitive and confidential to the Office of the VPSA, the Equity Programs and Compliance unit, all other Student Affairs units, and the campus on a variety of complex policies, procedures, laws and regulations, including, but not limited to: FERPA, State of California Education Code, State Administrative Manual, CSU Mandates, Executive Orders, and Executive Memoranda.
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Develop and manage cooperative working relationships with a diverse population of administrators, faculty, staff, and students as well as appropriate officials at other state colleges and universities, the Chancellor's Office, government and national agencies, businesses, and more.
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Respond to a variety of inquiries, unresolved problems, issues, and ad hoc matters, as well as escalated faculty, staff, student, parent, and community calls and concerns. Requires analyzing issues and developing resolutions as well as following through with providing direction, making referrals, and delegating responses to others, thus requiring the ability to exercise considerable judgment.
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Provide advice and assistance to Student Affairs as well as Cabinet leaders to solve emergent problems as well as those stemming from established processes and policies. Examples include procurement contracts, security authorizations for software, Chancellor’s Office reports, travel, MPP performance evaluations and actions, recruitment and retention policies and practices, media relations, and more.
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Work with Cabinet and their staff on critical and confidential matters and keep them apprised of
critical issues.
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Independently analyze and determine appropriate responses or actions to inquiries, requests, etc.
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Determine when to involve the VPSA in inquiries, requests, etc.
Communication
- Represent the VPSA and/or cabinet members, as required, in dealings with both internal and externalcampus communications.
- Develop, distribute, and manage communication from Student Affairs, including, but not limited to, speeches, articles, awards and other recognitions, letters, reports, campus announcements, and updates to the website.
- Review and facilitate a variety of correspondence for the VPSA, including recommending actions, editing, or preparing responses.
- Compose correspondence dealing with issues or subject matter in ways that require considerable attention to how it is received by various audiences.
- Demonstrate sensitivity, discretion, and good judgment in replying to inquiries and/or presenting orrequesting information.
- Draft, edit and prepare confidential and sensitive correspondence; manage and update confidential files, including those housing official reviews of faculty, staff and management.
- Prepare documents, presentations and reports on behalf of the VPSA; provide information for reports and records through research, data retrieval, compiling and/or tabulating statistics, and organizing and presenting the information in usable and understandable formats.
- Review and proofread documents requiring the VPSA’s signature.
- Receive and handle phone calls, visitors, and inquiries and make appropriate referrals.
Administrative and Clerical
- Provide high-level administrative support for the VPSA and other cabinet members, as needed.
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Provide administrative support with the handling of confidential and sensitive documents pertaining to budgets, legal matters, campus organizations, disputes, grievances, and personnel evaluations. May also provide research support by collecting and preparing background information for major projects.
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Maintain annual calendars for the VPSA’s office, and anticipate deadlines, due dates, and upcoming meetings by prompting and preparing the VPSA, as needed.
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Make travel arrangements as requested via the university travel platform and manage all reimbursement in accordance with campus and CSU policies and procedures.
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Maintain and manage Student Affairs policies to include: ensuring policies and procedures are shared with campus, as necessary and appropriate; contacting appropriate departments to develop and/or update policies; initiating and overseeing approval process; maintaining familiarity with all policies; and helping people find policy information.
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VPSA office operations – Maintain and manage office files; assist with hiring, provide training and lead work direction to student assistants; and order supplies and services necessary to support the VPSA's office.
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Review, prioritize, and distribute mail to appropriate office staff and handle mail routing requests.
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Maintain computer and office files. Provide word processing services (e.g., composing, formatting, and proofing documents).
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Schedule meetings, appointments, interviews, etc.; serve as committee member; take and transcribe meeting notes; and, write and/or edit reports.
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Contract and monitor maintenance of administration equipment copier, postage, folding, and shredding machines.
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Conduct basic research and information gathering.
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Exercise tact and judgment in interacting with a wide range of constituents including general employee population, HR team members and executives. Demonstrate appropriate discretion and judgment to ensure applicable business information, data, transactions, and correspondence are maintained according to pertinent laws and regulations.
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Interface and communicate with employees and external constituents; direct stakeholders to the appropriate resources and manage sensitive information.
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Assist with facilitating project and goal management, strategic planning, streamlining processes and conducting research as directed by the VPSA on various topics/subjects.
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Track action items and commitments for VPSA and assist in driving them to completion when necessary.
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Provide support and maintain confidentiality in the administrative handling of staff disputes ,grievances, union/contract negotiations and management positions, disciplinary actions, and personnel issues; prepare personnel action documents, gather support materials, and prepare notification of final decisions in personnel actions.
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Attend management meetings that may involve sensitive personnel issues; prepare confidential
correspondence related to personnel actions, discipline, collective bargaining, and personnel policies; and maintain confidentiality of materials and sensitive issues associated with personnel actions.
- Serve as facilitator for recurring high-level committees (such as the Student Fee Advisory Committee and SAEM Executive Team), coordinating meeting schedules, administering committee application and
review processes, developing and distributing agendas and related communications, responding to inquiries, tracking proposals and recommendations, documenting meeting outcomes and votes, preparing meeting minutes, monitoring follow-up actions, and submitting recommendations and supporting documentation for final review and approval.
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Serve as both Building Coordinator and Building Emergency Response Coordinator for the Student Services Building (SSB) to liaise between building occupants and Facilities Services to maintain upkeep to and within the building (including key requests), and assist with emergency evacuations, coordinating directly with the Emergency Operations Center, if necessary.
Other duties as assigned
Minimum Qualifications
Experience
- Thorough and advanced knowledge of the principles, problems, and methods of business administration and operational and fiscal management.
- Excellent project planning skills, with the ability to manage multiple projects and deadlinessimultaneously.
- Advanced public and internal relations skills to effectively represent the university leader, engage and collaborate with internal stakeholders, and manage relationships with external stakeholders.
- Advanced skills in leading, training, and mentoring other administrative staff.
- Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.
- Expertise in administrative survey techniques, operations, and systems analysis, including the ability to
- interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
Education
- Equivalent to a bachelor’s degree in related field and four years of relevant experience.
- Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications
- • Equivalent of 5–7 years of progressively responsible professional administrative support experience,
- preferably supporting senior leadership (e.g., directors, deans, or vice presidents).
- • Experience should demonstrate competence, initiative, and the potential for continued professional
- growth.
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• A master’s degree in a job-related field may be substituted for one year of the required professional
experience.
Education
• Equivalent to graduation from a four-year college or university with a degree in behavioral sciences,
public administration, business administration, or a job-related field.
• Additional specialized experience, during which the applicant has acquired and successfully applied the
required knowledge and abilities, may be substituted for the required education on a year for year basis.
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Environmental/Physical/Special
- Must be able to move boxes of paper, office supplies, weighing up to 30 pounds.
- Occasional evening and/or weekend work may be required to support the Vice President for Student Affairs.
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
*SFSU INTERNAL APPLICANTS ONLY*