Job Summary:

Under direct supervision, provides entry-level professional support for Classification & Compensation services by serving as the initial point of contact for campus inquiries and applying established CSU policies, procedures, and Collective Bargaining Agreements to deliver accurate guidance and high-quality customer service. Reviews recruitment position descriptions and related documentation to ensure alignment with CSU classification standards and established guidelines. Coordinates and processes classification and compensation transactions, ensuring accuracy, completeness, and compliance while tracking requests and supporting timely workflow completion. Maintains and updates HR data and records within automated systems, generates reports, and compiles data to support program operations and decision-making. Assists with documentation, correspondence, and recordkeeping functions to ensure audit readiness and adherence to records retention requirements. Provides coordination support for projects, communications, and HR events, contributing to the effective delivery of Classification & Compensation and broader Human Resources services.

Responsibilities:

Serves as the initial point of contact for Classification & Compensation (Class & Comp) Services by responding to inquiries via phone, email, and service systems providing general guidance based on CSU and campus policies, procedures, and Collective Bargaining Agreements (CBAs). Applies established guidelines to answer routine questions related to classification and compensation processes, including but not limited to in-range progressions, reclassifications, and stipends. Escalates complex or sensitive issues to appropriate HR professionals. Conducts basic research and follow-up to ensure accurate and timely responses, maintaining a high level of customer service and confidentiality in all interactions. Applies established classification and compensation policies and procedures when reviewing recruitment position descriptions, and related documents to ensure alignment with CSU standards.

Ensures accurate and timely processing for a variety of classification and compensation-related transactions within HR systems, including but not limited to, staff transaction memos, reassignment actions, appointment changes, reclassifications, and in-range progressions. Reviews transactions for completeness, accuracy, and alignment with established procedures and supporting documentation, and coordinates with Payroll and other staff to resolve discrepancies. Tracks incoming requests through workflow systems, ensuring required documentation is submitted and routed appropriately for analyst review. Monitors temporary appointment end dates to ensure timely action and compliance with CSU requirements, and drafts and distributes correspondence to appropriate personnel regarding upcoming expirations, extensions, or required actions. Prepares correspondence, including but not limited to letters and notifications, for review and signature.

Monitors data in automated HR information systems to ensure accuracy, completeness, and compliance with established policies and procedures; reviewing records for accuracy and completeness against source documentation; verifying data fields, codes, and effective dates; running system queries and standard reports to identify discrepancies; coordinating corrections with appropriate staff; and following established data entry, validation, and record-keeping procedures to ensure data integrity and compliance with CSU and campus requirements. Regularly runs standard system reports, formats and organizes data, and applies basic formulas or calculations to support reporting needs. Maintains organized electronic and physical records, including position description libraries, and follows up with departments to obtain missing or incomplete documentation. Supports the development and maintenance of program materials, including forms, procedures, and guidance documents, ensuring consistency and accuracy. Contributes to maintaining and updating Class & Comp web content and internal documentation as needed.

Provides coordination support for Classification & Compensation projects and broader Human Resources initiatives by assisting with scheduling, preparing materials, organizing meetings, and drafting meeting notes. Assists with various HR events and activities, including logistical coordination, preparing materials, and supporting event execution. Collaborates with internal stakeholders to support communication efforts, including distributing campus-wide announcements and assembling informational materials. Assists with updating presentations and training materials and supports logistical needs for program activities.

Performs other classification-related duties as assigned in support of Classification & Compensation and broader Human Resources operations, applying foundational HR knowledge, attention to detail, and professional judgment consistent with the Human Resources Professional I classification.

Minimum Qualifications:

Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications: 

• General knowledge of human resources, benefits administration, recruitment, and/or another human resources discipline.
• Skill in following guidelines and providing input and feedback as required and applicable to regulatory compliance.
• Strong attention to detail and accuracy
• Strong communication and interpersonal skills to effectively present information in a diverse environment.
• Ability to work independently and as part of a team and build relationships with diverse stakeholders.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Flexibility to adapt to changing priorities and deadlines.
• Organizational skills to plan, organize, and prioritize work.
• Analytical skills to collect, analyze, and summarize human resources data and metrics.
• Computer skills to appropriately use technology and relevant software packages as required.

Preferred Qualifications:

• Knowledge of the CSU Classification process is preferred, along with a working knowledge of CSU classification procedures.
• Working knowledge of the Peoplesoft/CHRS software is also desired.
• Ability to organize and plan work and projects, including handling multiple priorities.
• Ability to compile, write, and present reports related to program or administrative specialty.
• Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit.
• Must be customer-service-focused and able to interact effectively and professionally with all levels of employees and managers in a team-based environment.

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Initial salary step placement will be Step 1 - $4,799 per month for qualified candidates.

CSU Classification Salary Step Range: $4,799 - $6,992 per month (Step 1 – Step 20). 

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: Friday, June 5, 2026. 

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

On Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act