careers

Field Services Officer II - Lead - Open to Current CSULB Employees Only

Apply now Job no: 559260
Work type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Full Time, Safety

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.


Job Summary

This position provides lead direction for a designated group of parking officers. This position serves as the primary contact for the university in providing parking information and directions to campus constituents in the field. This may include services such as welcoming individuals to the campus, providing parking assistance, battery jumps, locating lost vehicles, providing directions and pay station or park mobile application assistance. In addition, protects the fiscal integrity of the Parking Program and promotes the safe operation of the parking facilities through the issuance of parking citations to vehicles parked in violation of State Law or campus parking regulations.


Key Responsibilities

  • Parking Enforcement - Patrols the campus parking areas on foot or in a vehicle for the purpose of issuing citations to vehicles parked in violation of the California Vehicle Code, Education Code, or applicable CSU LB parking regulations. Utilizes hand held devices and LPR (License Plate Recognition) equipment to issue citations, locate habitual offender "bootable" vehicles and report out of service parking permit machines and equipment to Parking Manager.
  • Leads Parking Officers - Assigns Parking Officers, daily Parking Officer I duties to provide service to community and ensure shifts are reflected in Events Management System (EMS) as needed. Completes Daily Shift Report to provide management with operational information. Assists in the transportation of parking personnel to areas of operation
  • Community and Visitor Interactions - As the first point of contact provides a high level of customer service to campus constituents in the field. This may include services such as welcoming individuals to the campus, providing parking assistance, battery jumps, locating lost vehicles, providing directions and pay station or park mobile application assistance.
  • Traffic Control & Special Event Parking - Provides traffic assistance throughout the campus in heavily congested areas (parking lots and roadways) due to construction zones, special project s, road closures, campus activities (not entered as events), accidents, and campus emergencies.

Department

Parking Administration


Time Base

1.0 time-base, 40 hours per week.


Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.


Classification

Parking Officer II


Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

  • Hiring Range: The hiring range for this position is $3,703 (Step 1) - $4,515 (Step 11) per month commensurate with candidate's education, experience, skills, and training.
  • CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,703 (Step 1) - $5,395 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

  • Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
  • Health Coverage: A variety of medical, dental, and vision plans.
  • Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
  • Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
  • Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.


Knowledge, Skills, and Abilities

The ideal candidate possesses strong writing skills appropriate to the classification level and demonstrates effective communication and interpersonal abilities to positively engage with all segments of the campus community. They are physically capable of independently lifting and moving barricades and parking control devices, and can quickly and objectively analyze situations to determine appropriate courses of action. The candidate maintains a safe work environment and consistently communicates in a professional and civil manner. Additionally, they have knowledge of operational procedures for technical equipment, including pick-up trucks, permit dispenser machines, and alternative transportation vehicles such as electric carts.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."


Education and Experience

Equivalent to a high school diploma and two years of related experience required.


Licenses / Certificates

Must be eligible to qualify for a State of California Driver's Certificate. Must be 18 years of age, possess a valid Class C California Driver's License, and operate a pickup truck.

Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.


Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.


Physical Summary

Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.


Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus’ Clery geography.


Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.


Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.


Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

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