Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,047.00 per month to $5,032.00 per month (Step 1 to Step 12).

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Classification

Administrative Support Coordinator I

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on August 26, 2026.

Under general direction of the Associate Dean for Student Equity and Success, this position is responsible for coordination of the full scope of activities performed by the STEM LAB and the College of Science Student Service Center as well as providing ancillary support to the College and leading special projects.  Anticipates problems, institutes measures to prevent occurrence and resolves problems as they arise.  Responsibilities include:  STEM LAB payroll; hiring student assistants, monitoring and approving student hours in Peoplesoft; overseeing STEM LAB budget and purchasing; assisting with the LA schedule; handle advisor calendars and answering student queries; room scheduling; event coordinating; college curriculum support; webpage, communication, and social media coordination and development.  Provides historical and operational continuity for these units.

Responsibilities

STEM LAB Office Coordination

• This position provides office and operational support for the College of Science’s STEM LAB.
• This position oversees the day-to-day operational needs of the STEM LAB as well as identifying, implementing, and supporting short- and long-term projects in support of the STEM LAB’s mission. 
• Activities and projects often involve the STEM LAB and the SSC Office and therefore require skillful coordinating and collaboration. 
• Assist with the facilitating the evaluation, hiring, and employment of Learning Assistants (LA) via schedule maintenance for multiple faculty (interviewers), staff (interviewers), and students (candidates) for interviews and for availability for LA slots based on complex schedule review.
• Processes student employment action forms, verifies students are enrolled in minimal units for employment, reports employment data to the budget office.
• Maintains records for student assistants employed by the STEM LAB.
• Track, and reconcile STEM LAB budget, including multiple funding sources including Federal Work Study, LAEP, and grants.  Manage purchasing of incidentals and promotional materials.
• Assist with planning and implementation of LA and TA orientations via managing all logistical arrangements including collaboration with faculty and staff presenters, e-set up, food, and inclusion of mandatory union representation. 
• Develop and provide communication for the STEM LAB, e.g. how-to guides, weekly reminders to complete timesheets, post internship/job opportunities, etc.
• Represent the STEM LAB at events such as Welcome Day, Preview Day, etc.  Note that the STEM LAB reserves a table separate from other entities within the College of Science (e.g. Student Service Center, Academic Departments, College Office). 
• Greets and directs all visitors, faculty, staff, and students in the Student Services Center as needed.
• Frequently answers inquiries from students, university personnel, and the general public and directs visitors to other offices on campus.

CSCI Student Service Center Office Coordination

• This position provides all office and operational support for the Student Service Center advising team. 
• The position oversees the day-to-day operational needs of the Center as well as identifying, implementing, and supporting short and long term projects in support of the SSC’s mission. 
• Activities and projects often involve the SSC Office and STEM LAB and therefore require skillful coordination and collaboration.  
• Handle advisor calendars in Google and Bay Advisor. 
• Identify, develop and establish protocols for efficient and effective student support including maintaining the SSC Google drive and creating common protocols.
• Develop and implement marketing strategies and materials. 
• Table at outreach events.
• Responsible for answering all telephone lines in the Student Service Center.
• Screens calls and routes to appropriate offices and personnel.
• Takes clear, concise messages.
• Frequently answers inquiries from students, university personnel, and the general public.
• Directs/assigns forms related to the processing of student forms and key requests (including Special Registration, Change of Grade, Petition to Exceed 18 Units, Late Enrollments and Drops, Withdrawals, Academic Dishonesty Reports, etc.) to appropriate HUB staff.

General and Curriculum Support for the College of Science

• This position supports special projects and operational needs in the College of Science.
• This position also has general knowledge of CSCI’s day-to-day operational needs and can step in as needed to support the college.  
• Enroll students in classes, assist with special registration, and build classes.
• Track change-of-major/minor process.
• Assist in developing and implementing marketing strategies and materials.
• Curriculum Committee administration.
• Organizes College Curriculum Committee meetings and agendas. 
• Organizes Educational Effectiveness Committee meetings.

Special Projects

• This position identifies and implements special projects that cut across units within the College of Science that relate to student equity and success. 
• The position requires specialized knowledge of the operational needs of units across CSCI including the SSC, STEM LAB, Green Biome Institute, and HUB operations.  
• Provide backup to CSCI administrative staff in their absence on time-sensitive tasks.
• Assists CSCI staff with onboarding of new staff and faculty, e.g. key requests, furniture and equipment acquisition, software access, training inquiries, etc.
• Assist with Green Biome Institute website development and maintenance.
• Webpage design and development for CSCI, STEM LAB, SSC, and academic units.
• Train and oversee the work of the STEM LAB Communication Lead and CSCI Social Media Influencer. 
• Includes training in social media platforms, analytics, collaboration with Affinity Centers, and marketing strategy.
• Work with CSCI, STEM LAB and SSC staff to coordinate and plan special events focused on student success and equity.
• Reservations, catering and setup for events.
• Make sure the right funds get charged for events with the budget analyst.

Minimum Qualifications

• A fully functional knowledge of and skill in standard office procedures and practices.
• An ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing.
• Knowledge of business mathematics beyond basic arithmetic.
• Ability to use and quickly learn new office support technology systems and software packages.
• These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

• Knowledge and moderate skill with current Windows operating systems and applications, Google applications, and graphic software such as PhotoShop.
• Scanner and publication software.
• Working knowledge of English grammar, spelling, and punctuation.
• Ability to solve standard office problems.
• Ability to perform basic arithmetic functions.
• Ability to respond effectively to inquiries and explain standard procedures and policies to others.
• Ability to communicate effectively in English with a very diverse community.
• Strong writing and presentation skills.

Preferred Skills and Knowledge

• Experience with PeopleSoft, and other University software.
• Experience working in a University or college setting.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s  Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.