careers

Academic and Degree Coordinator (Student Services Professional II)

Apply now Job no: 562022
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Description

Position Summary

The Academic & Degree Coordinator plays a key role in helping students successfully navigate their academic journey within SDSU Global Campus programs. Reporting to the Associate Director of Evaluations and Enrollment, this position evaluates applications and academic records, determines admission eligibility, and helps students understand how their previous coursework applies toward degree completion. The role combines detailed transcript evaluation, academic policy expertise, and personalized student support to create a clear pathway from admission through graduation. This is an excellent opportunity for a detail-oriented, student-centered professional who enjoys solving complex academic questions and helping students turn prior college experience into progress toward an SDSU degree.

Key Responsibilities

  • Evaluate applications and academic records to determine eligibility for admission to SDSU Global Campus programs.
  • Review transcripts, articulate coursework, and evaluate academic records to determine progress toward degree requirements.
  • Advise students and staff on admission, academic policies, degree requirements, and pathways toward successful degree completion.
  • Interpret and apply CSU, university, and community college policies and requirements to individual student situations.
  • Maintain accurate student records and utilize student information, degree audit, and articulation systems to support evaluations and enrollment processes.

Why Join Us?

  • Help students transform previous college coursework into meaningful progress toward completing an SDSU degree.
  • Support a flexible online learning environment designed to expand access to higher education.
  • Develop specialized expertise in transcript evaluation, course articulation, degree audits, and academic policy.
  • Combine analytical problem-solving with direct student support in a role that impacts students from admission through graduation.
  • Join a collaborative Global Campus team committed to access, exceptional service, and student success.

Position Information

  • This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
  • This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
  • Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 5:00 p.m., but may vary based on operational needs.  
  • This position is approved for partial telecommuting with onsite work in San Diego, after an initial training period is completed.

Department Summary

SDSU Global Campus strives to be a global leader in providing education programs that transform lives locally and internationally. Our mission is to deliver innovative educational experiences to all learners through credit and noncredit academic and special programs for individuals and groups at various times, in myriad locations, and via different modalities throughout the year.

San Diego State University Global Campus is committed to creating a culture of inclusion where all individuals are respected, treated fairly, and provided opportunities to excel. We deliver innovative educational experiences to all learners and realize our goals through a collaborative approach. We celebrate human diversity. We actively work to eliminate systemic and racial injustices and stand against racism in both the San Diego State University and the worldwide community. Our success relies on the unique perspectives and worldviews that everyone brings to the SDSU Global Campus. We aim to attract students, staff, and faculty members who can work hard and make meaningful contributions outside and inside of the classroom. We seek to create an environment where everyone can stay, thrive, and actively engage with the community.

For more information regarding the SDSU Global Campus, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

Key Qualifications

  • Minimum of one to two years of experience in student services or higher education administration requiring interpretation and application of regulations and policies; knowledge of university admission processes and best practices.
  • Ability to explain and interpret complex regulations, policies, requirements, and criteria as applied to individual situations.
  • Advanced computer skills, including working knowledge of Microsoft Word, Microsoft Excel, database systems, and student information systems.
  • Exceptional student service skills, with emphasis on creating positive student experiences.
  • Experience interpreting and explaining academic policies governing public or private university admissions.
  • Experience working in a college or university admissions, advising, evaluations, registrar, or other student service-related field.
  • Experience interpreting and explaining certification policies of the CSU and California Community College systems is preferred.
  • Experience with a college or university student information system; SIMS/R or PeopleSoft preferred.
  • Demonstrated experience using a degree audit system; uAchieve preferred.
  • Demonstrated experience reviewing and evaluating college transcripts and performing course articulation; CollegeSource experience and the ability to calculate grade point averages is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
 Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

  • CSU Classification Salary Range: $5,083 - $7,228/month; hiring salary not expected to exceed $5,083/month.

Full Benefits Package Includes:

  • Generous Time Off: 15 paid holidays, vacation, and sick leave.
  • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Health Coverage: Medical, dental, and vision options at low or no cost.
  • Education Support: CSU tuition fee waiver for employees and eligible dependents.
  • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
  • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by September 30th, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Danan Pacheco (dpacheco@sdsu.edu).

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