Job Summary:

Under direct supervision of the DIrector. The Coyote Experience is CSUSB’s student success framework designed to help students feel connected, confident, and supported from their first day on campus through graduation. Through academic support, peer mentoring, career and interest exploration, campus engagement, and personalized connections to resources, the program helps students build a strong foundation for success at CSUSB.

The Student Assistant - Peer Coyote Experience Advisor is a student position that supports new students as they transition to and navigate the university. Working under the lead work direction of the Coyote Experience Program Coordinator within Academic Success and Undergraduate Advising, Peer Advisors serve as approachable and knowledgeable peer resources who help students understand CSUSB, connect with the campus community, and take an active role in their academic and personal success.

Student Assistant Peer Advisors assist with student outreach, provide peer support, assist in developing and facilitating events, workshops, and presentations. They share their experiences as CSUSB students, answer general questions, connect students with appropriate campus resources, and help create welcoming opportunities where students can build relationships, explore their interests, and develop a sense of belonging.

This position is ideal for students who enjoy helping others, are excited to represent CSUSB, and want to develop valuable skills in communication, leadership, teamwork, event coordination, and student support.

Responsibilities:

Under direct supervision of the Director and lead work direction of professional staff, duties include but not limited to:
- Welcome and support first-year and transfer students as they adjust to CSUSB and become familiar with university life.
- Provide peer guidance on navigating CSUSB systems, services, programs, academic expectations, and engagement opportunities.
- Answer general student questions and connect students with academic advising, tutoring, financial aid, basic needs, career services, counseling, mentoring, and other appropriate campus resources.
- Conduct outreach to students by phone, email, text, or other approved communication methods to share reminders, promote resources, encourage participation, and support student success.
- Support Coyote Experience events, workshops, presentations, and outreach activities at the San Bernardino and, when applicable, Palm Desert campuses.
- Help plan and facilitate Coyote Days, the Coyote Experience Kickoff, Interest Pack activities, academic success workshops, and other student engagement opportunities.
- Support small group conversations and peer activities related to the college transition, belonging, academic success, career exploration, campus involvement, and help seeking.
- Share appropriate personal experiences and practical strategies for successfully navigating college while recognizing when a student should be referred to a professional staff member.
- Represent the Coyote Experience at tabling events, orientations, campus programs, classroom visits, and other outreach activities.
- Assist with the preparation of presentations, handouts, resource guides, marketing materials, and digital communications.
- Provide general administrative support, including organizing program materials, maintaining accurate participation records, assisting with check-in, and entering program information.
- Collect student feedback and help the program team identify common questions, challenges, and areas where students may need additional support.
- Maintain student privacy and handle sensitive information responsibly.
- Participate in required training, team meetings, professional development, and program planning activities.
- Work collaboratively with Coyote Experience staff, Student Mentors, academic advisors, faculty, campus partners, and other student employees.
- Perform other duties related to the Coyote Experience program as assigned.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications: 

- Basic experience participating in the Coyote Experience, Student Mentoring Program, USTD 1000, orientation, student clubs, campus employment, or other CSUSB programs.
- Basic knowledge of CSUSB student services, academic resources, and campus involvement
opportunities.
- Strong interpersonal, organizational, and customer-service skills.
- Comfort speaking with students individually and in small or large groups.
- Basic experience assisting with programs, workshops, outreach, presentations, or events.
- Interest in mentoring, advising, education, student affairs, counseling, social services, communication, event planning, or a related field.
- Bilingual or multilingual abilities are welcomed but not required
- Admission or registration as a California State University student.
- Ability to learn and perform assigned responsibilities.
- Ability to follow oral and written instructions.
- Ability to communicate clearly and respectfully with students, faculty, staff, and campus partners.
- Ability to work cooperatively as part of a team.
- Ability to read and write English at a level appropriate for the position.
- Willingness to learn about CSUSB programs, policies, services, and student resources.
- Commitment to creating a welcoming and inclusive environment for students from a variety of identities, backgrounds, and experiences.
- Must remain in good academic and conduct standing with the university.
- Must be available to attend required training and team meetings.
- Some evening or special-event availability may be required.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

CSUSB’s standard hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require occasional evening and weekend work to support departmental activities, special events, and other university functions. Work schedules may vary and are subject to change based on business needs.

The application deadline is: November 11, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver’s License Check
Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

On Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

Closing Statement:

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.