Job Title

Business Operations Coordinator

Classification

Administrative Support Coordinator II

AutoReqId

544031

Department

Housing-Administration

Division

Student Engagement

Salary Range

Classification Range $4,058 - $6,653 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,058 - $4,707 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

Living on campus is an excellent way to enhance your experience at Cal State Fullerton. Being a member of a living and learning community can help strengthen both your personal growth and academic success. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,200 students that is safe, clean and very convenient. We seek an exceptional individual to join our team as the Business Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Associate Director, Administration and Conference Services, the Administrative Support Coordinator II assists with the coordination of a variety of administrative and technical duties in support of the department. The duties include but are not limited to coordinating summer conferences with Residential Engagement and Residential Facilities Operations, handling multiple work projects, and taking full accountability of the procurement card process. Provides staff support to business operations including but not limited to maintaining equipment inventories, client relations, contractual agreements, billing, purchase orders, invoices, budget transfer requests, end of year fiscal reporting, student account assistance, deposits, and purchasing office supplies. Provides excellent customer service by answering questions, solving problems, and analyzing student accounts to communicate with resident. Works is performed independently. Develops solutions to problems; and Independent operational decisions are made on a day-to-day basis. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent.  Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.  Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Bachelor's degree from accredited four-year university is strongly preferred. General knowledge of community and higher education issues and familiarity with campus environment. Experience as a lead worker with strong networking skills. Housing and Residential Engagement experience. Housing and Residential Engagement is a fast-paced environment with many interruptions. Must be able to effectively manage these interruptions while maintaining appropriate work output and friendly customer service.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees