Job Title

Marketing Communications Professional I

Classification

Marketing Communications Professional I

AutoReqId

553199

Department

University Extension Marketing and Communications

Division

Vice President, Academic Affairs

Salary Range

Classification Range $4,570 - $6,658 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,570 - $5,614 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours.

About CSUF

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences—including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

Cal State Fullerton University Extension (UE) collaborates with university departments and colleges on unique programs for students from the community and around the world. We are seeking an exceptional individual to join our team as the Marketing Communications Professional I. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of Marketing and Communications, the Marketing Communications Professional I will coordinate an array of writing and creative projects that support University Extension's programs and initiatives. Responsibilities include crafting and editing content for social media, blogs, videos, emails, talking points, scripts, interviews, media, public relations, outreach, signage, events, and the website. The role also involves conducting interviews and voiceovers, assisting with digital and print graphics, video editing, and outreach/event support. All activities should adhere to university guidelines, style, tone, grammar, and programmatic accuracy. Plays a key role in establishing best practices and style standards for communications targeting both internal and external audiences. Effective coordination of communication campaign planning is essential, incorporating innovative writing, social media, creative designs, photo, and video styles to enhance engagement and growth across digital platforms. Analyzes impact and makes approved enhancements to future marketing communications initiatives.

Assignments may be routine in nature and involve performing various duties related to executing university strategies. Follow standard practices and procedures, conducting analysis of alternative options and situations utilizing data from which answers can be readily obtained. Routinely engaging various stakeholders, the Marketing Communications Professional I will create and implement campaigns across various communication channels. Collaboration within the Marketing Communications team is frequent, involving the Director, project leads, and web developer. Work collaboratively with UE program leads and coordinators as requested. Other duties as assigned.

Essential Qualifications

Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Under direct supervision, performs entry-level professional duties by utilizing basic concepts within the marketing and/or communications disciplines. Assists more advanced professionals. Performs less complex assignments following detailed and established procedures. Assignments are related to preparing and editing communication pieces, public affairs, media relations, marketing, and related research. The focus of the work is on implementing communication and related plans using pre-established concepts and specifications. Work is regularly reviewed for understanding of professional concepts and compliance with policies and procedures.

General knowledge of marketing, branding, and/or communications, and/or public relations. General knowledge of applicable copyright and other laws pertaining to written materials, news media and confidentiality. Ability to appropriately handle sensitive and confidential information. General knowledge and understanding of media outlets including print, television, and radio. Ability to work with the media for the coverage of events. Skill in following guidelines and providing input and feedback. Strong communication and interpersonal skills to work effectively in a diverse environment. Ability to analyze information and data and use reasoning to summarize into clear and succinct statements. Ability to work independently and as part of a team and build relationships with diverse stakeholders. Flexibility to adapt to changing priorities and deadlines. Organizational skills to plan, organize, and prioritize work. Computer skills to appropriately use technology and relevant software packages as required.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

A bachelor's degree from an accredited four-year college or university and/or the equivalent training and work experience, coupled with up to two years of relevant professional, technical, or internship experience in marketing, communications, public relations, business administration, branding, or research in higher education or related field, or equivalent combination of education and experience. Preferred experience includes working in higher education within a marketing and communication setting. Be data- and deadline-driven, with expertise in marketing communication and project coordination. Current computer knowledge and skills with Microsoft Office suite including Outlook, Excel, Word, Teams, and PowerPoint; Cloud-based project management solutions such as Bitrix24 or Smartsheet; website content management system such as OmniUpdate; file-sharing tools such as SharePoint, Dropbox, Google Drive and online communication tools such as Zoom and Teams. Excellent project and time management skills. Ability to coordinate, organize and plan multiple marketing communications work priorities simultaneously, while creating quality results under deadlines within budget constraints. Working knowledge utilizing Adobe Creative Cloud including InDesign, Illustrator, Photoshop, Acrobat DC, and Premiere Pro and Canva are a plus. Skilled at editing to produce clear and concise standard videos, graphics, and digital and print documents for internal and external publication. An understanding and an ability to apply CSUF infrastructure, policies, procedures, and branding guidelines is preferred. The ability to handle sensitive and confidential information and convert data into clear, accessible communications is essential. Proficiency in social media coordination is advantageous, including content creation using Adobe Creative Cloud or Canva, engagement through Sprout Social, and analysis via report creation and review. Strong creative writing skills are desired, with the ability to adhere to editorial standards and tailor content for diverse audiences across various formats, such as social media, blogs, storytelling, scriptwriting, website content, interviews, and advertising.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Work in open shared workspace with frequent interruptions.  

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees