CSUF Careers Listing

Job Title

Professional Master of Business Administration Program Specialist

Classification

Student Services Professional III

Auto Req. ID

563155

Salary Range

Classification Range $5,540 - $7,893 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.     

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The College of Business and Economics within the Division of Academic Affairs is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join the Dean’s office as the Professional Master of Business Administration (ProMBA) Program Specialist (Student Services Professional III) to serve as the primary point of contact for students from recruitment through graduation. This role supports admissions, onboarding, student advising, cohort programming, and student success initiatives for the Professional MBA program. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Executive Director of Graduate Programs and Non-Degree Programs, and receiving day-to-day work direction from the Senior Assistant Director of Graduate Business Programs, the Professional Master of Business Administration (ProMBA) Program Specialist performs complex, specialized professional Student Services work in direct and independent support of the College of Business and Economics ProMBA program using a high degree of judgment. Point of contact for the ProMBA program across its entire lifecycle, from a prospect's first inquiry through graduation, including outreach and recruitment, guiding applicants through the admissions process, yield, onboarding, current student advising, in-person cohort programming, and study abroad preparation.

The ProMBA program is cohort based, with approximately 25 to 30 students per cohort. In the program's first year there will be a single cohort; in subsequent years, the ProMBA Program Specialist supports a first year and a second-year cohort concurrently. The cohort meets in person on approximately half of all Saturdays during the fall and spring semesters and the ProMBA Program Specialist is required to be present on those days. Cohort days include class sessions from 8:00 AM to 11:00 AM and 1:00 PM to 4:00 PM, ensuring breakfast and lunch set up are complete for those sessions (ordering is handled separately) and organizes four guest speaker sessions per semester, with significant input from the Senior Assistant Director and Executive Director on speaker selection.

This assignment requires a high degree of independent judgment, professional skill, and specialized program knowledge. The ProMBA Program Specialist is regularly required to interpret and apply program rules and university policy to individual student and applicant situations that do not have a precedent to follow. Independently develops and delivers content for group and individual information sessions and guides applicants through the Cal State Apply admissions process. Plans and executes yield and onboarding activities for admitted students, designs and delivers in-person cohort programming and coordinates study abroad preparation for the cohort, which may include the opportunity to travel internationally with students each spring. Serves as the program's primary spokesperson and subject matter expert to faculty, staff, and external constituents and exercises administrative planning responsibility for the program's recruitment, admissions support, and student success activities. Performs other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

A master’s degree from an accredited four-year university in management, education, human resources, counseling, or a related area is preferred. Related experience in higher education, career services, business development, and/or recruitment or human resources. Previous experience working with students and/or clients individually or in group. Experience working with platforms or databases and preferably have experience launching new programs. General knowledge of community and higher education issues is expected, with familiarity in a campus or higher education environment. Knowledge of social media, marketing resources, and career platforms such as LinkedIn, Constant Contact, Facebook, Instagram, Hootsuite, Handshake, VMock, Big Interview, NACE competencies, or similar resources is desired. Experience with event coordination, along with knowledge of the Southern California employment market for business graduates.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

The position requires approximately 20 pre-scheduled Saturdays per calendar year, generally from 8:00 AM to 5:00 PM.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.