Job Summary
Under the general supervision of the Faculty Affairs Director, the Receptionist/Office Assistant greets and provides courteous service to students, faculty, staff and other visitors, and assists with routine administrative tasks for Faculty Affairs.
Key Responsibilities
- Serves as receptionist for the Faculty Affairs office - Operates as the front desk representative. Greets and provides courteous customer service to visitors, including faculty, staff, administrators, students, parents, community members, and vendors. Uses initiative to inquire and find answers to specific questions, providing maps and directions, accepting delivery of office supplies, documents, referring customer(s) to the appropriate staff member(s) in the department or other departments on campus to solve problems or concerns.
- Assists the Faculty Affairs department with clerical duties - Distributes incoming mail and processes outgoing office mail when appropriate. Serves as primary timekeeper for the Faculty Affairs Unit. Obtains approvals for time sheets and enters time in the payroll system by designated deadline dates.
Knowledge Skills and Abilities
Capable of engaging with faculty, staff, students, and visitors in a friendly and professional manner. Ability to communicate with an ethnically and culturally diverse campus community. Capable of handling multiple tasks efficiently and flexibly. Highly dependable and punctual with excellent time management skills. Ability to take initiative and problem-solve. Adept at managing phone interactions according to protocol. Possesses strong communication skills, both oral and written, with a thorough understanding of English grammar, spelling, and punctuation. Ability to maintain confidentiality of sensitive information. Knowledge of standard office procedures and software (MS Office Suite), Internet, Outlook, Teams. Demonstrates strong teamwork skills.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Equivalent to three years of administrative support experience required.
Physical Summary
- Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).
Department
Faculty Affairs
Classification
Administrative Support Assistant II
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Hiring Range: The hiring range for this position is $3,680 - $3,700 per month commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $5,417 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.