Job Summary
Under the supervision of the Associate Director of Residential Student Development, the Residential Life Coordinator (RLC) is a live-in professional who oversees all the daily operations and leadership of their assigned residential community. The incumbent's responsibility includes but is not limited to the following areas: lead Graduate Residential Life Coordinators (GRLCs), Resident Assistants (RAs), and Student Assistants (SAs), case coordination centering around student behavior, residential curriculum and community development, and administrative components. The RLC participates in departmental initiatives and leads or serves on committees as needed. The incumbent assists in the overall development and implementation of the Residential Life and Student Housing programs including the coordination of the residential life staff, programs, services, and facilities of the program. The incumbent is required to live in on-campus in university-provided accommodations so that emergency response requirements can be met effectively and promptly. Incumbent is encouraged to eat meals with students in university dining facilities.
Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.
Key Responsibilities
- Lead Staff, Development & Leadership - Lead Graduate Residential Life Coordinators (GRLCs), Resident Assistants (RAs), and Student Assistants (SAs); evaluate performance and provide on-going feedback, coaching, guidance in handling difficult situations and resident concerns.
- Student Behavior, Crisis Management, and Case Coordination - Assess and address student concerns and crisis and coordinate case to assist resident with university resources. Oversee the implementation of university policy, Residential Life Community Living Guide, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University CARES Team.
- Residential Curriculum, Community Development, and Student Success - Collaborate with Residence Life Leadership team to develop and implement the Residential Curriculum and create a living/learning environment that helps students connect with peers and supports the academic mission. Create an environment that enables students to grow intellectually, socially, emotionally, physically, interpersonally, and ethically.
- Administration & Committee Work - Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Participate in centralized planning efforts for Residential Life.
Knowledge Skills and Abilities
Knowledge of practices, procedures and activities related to student Residential Life programs. Demonstrated experience with planning, developing, and conducting training seminars, workshops, and retreats. Demonstrated experience with selection and training of student staff, particularly in a Housing and Residential Life environment. Demonstrated counseling skills, particularly in student development, conflict resolution, and group dynamics. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. General knowledge of personal and social problems typically encountered by college students.
Ability to assess needs quickly and effectively and intervene in student behavioral and crisis scenarios involving physical and/or emotional risk. Commitment to exclusivity and social justice; a demonstrated ability to work effectively within a culturally diverse student population. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies including ability to always maintain professionalism. Ability to work variable hours as needed, including occasional late nights, early mornings, and weekends as situations arise.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required.
• Two years of experience in student housing preferred.
• Master’s degree in Student Development, Higher Education, Counseling, Clinical Psychology, Social Work, or a directly related field preferred.
Physical Summary
- Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.
Licenses / Certificates
• Valid CA Driver License required.
Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.
Department
Housing and Residential Life
Classification
Student Services Professional II
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Hiring Range: The hiring range for this position is $4,841 - $5,400 per month commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,841 - $6,884 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
1.0 time-base, 40 hours per week.
• Live on campus required.
Duration of Appointment
This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Campus Security Authority
This position serves as a Campus Security Authority under the Clery Act and Executive Order 1107. Incumbent is required to promptly report allegations of Clery qualifying crimes that occur within a campus’ Clery geography.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.