Job Summary
Under the general supervision of the HRL Executive Director, who provides broad guidelines for the focus of work, the Director of Housing Facilities assumes full responsibility for the operation of Housing and Residential Life facilities. This includes maintenance, custodial services, and both minor and major capital projects. Primary responsibility encompasses planning, staffing, directing, controlling, and managing operations, managing construction and alteration projects, facility improvements, and maintenance of the infrastructures of the HRL facilities and staff hiring, training, and safety compliance. The Director also oversees all facilities projects, establishes, and maintains a preventative maintenance program, emergency repair services, and building refurbishment. They have direct oversight of a multi-skilled workforce and serves on the departmental leadership and management team. Additionally, the Director prepares and oversees facilities budget and stands in to make decisions for the department in the absence of the Executive Director of Housing and Residential Life and the Director of Residential Life.
Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and
Key Responsibilities
- Supervision, Management, and Administrative Operations: Direct and coordinate managerial and administrative activities of the HRL Facilities Unit (includes Custodial Services and Maintenance) by meeting with the HRL Exec. Director or Sr. Management, and lead personnel to develop and implement short/long term goals and establish priorities. Ongoing physical managerial presence to ensure effective and efficient business operations.
- Leadership: Lead the facilities maintenance and custodial services teams in the delivery of integrated facilities
- Human Resources: Manage staffing recruitment including interviewing, selecting, training, evaluating, and disciplinary actions of personnel in coordination with Division of Student Affairs (DSA) HR.
- Project Management: Manage all routine maintenance, trouble calls, and emergency repairs for various structural components in the HRL facilities, including mechanical, electrical, plumbing (MEP) systems, and custodial services.
- Budget Management: Manage budget resources allocation for planned and operational Facilities services. Monitor project costs and overruns by utilizing various departmental databases/computer systems and other budget reports.
- Customer Relations: Regularly communicate with building representatives to establish close working relationships to share mutual goals and objectives, to resolve any potential conflicts or problems.
Knowledge Skills and Abilities
Ability to supervise a diverse work force. Skill in managing all administrative and technical aspects of construction and alteration projects in a housing and residential life environment. Working knowledge of all phases of repair, construction and alteration work performed by skilled trades and custodial personnel to include knowledge of methods, tools, equipment, and materials of the construction trades and custodial services in general to organize work, evaluate progress, ensure craft and custodial work assignments, and meet stated standards. Skill in planning, staffing, monitoring, controlling, directing projects for quality control and accurate budgeting of various construction projects. Ability to oversee a construction project. Ability to read blueprints. Excellent organizational skills to maintain projects, names, dates, places, in an accurate manner. Strong understanding of building maintenance trades. General understanding of building custodial and grounds operations.
Ability to exercise sound time management skills and control projects and work proactively to mitigate delays, legal confrontations, budget problems, and additional complications that may jeopardize project or HRL goals and objectives. Working knowledge of human resources management principles to coach, train, motivate, evaluate and discipline as needed. Demonstrated experience working in a union workforce environment. Ability to maintain equanimity in the face of resistance, indifference, or hostility. Skill in writing concise, logical, and grammatically correct correspondence, analytical reports, and staff evaluations. Ability to communicate effectively on a one-to-one basis or in group setting to obtain information, explain policies, procedures, etc. Ability to manage, organize and demonstrate command of a complex and continuously changing array of information, dates, places and people in a systematic way in order to optimize efficiency and minimize duplication of effort in the process of completing projects. Skill in analyzing information, problems, situations, procedures, etc. to define the problem, identify relevant issues, and generate reasonable and appropriate alternatives. Skill in reading technical contracts reports and job specifications. Computer literate with knowledge of Microsoft Office Suite (e.g. Word, Excel, Outlook, Access, etc.) and Internet applications and facility management software.
Ability to learn and use resident management application (StarRez). Working knowledge of various hand tools and power tools related to various trades and custodial services. Working knowledge of building and fire codes including Occupational & Health Administration general safety rules, equipment, and clothing and California Administrative Codes include Titles 19, 22, and 24 when overseeing projects. Working knowledge of ADA requirements. Familiar with cleaning products, equipment and procedures. Ability to work on several projects at one time. Ability to communicate and work effectively with a wide variety of constituents. Familiar with admittance systems, both key access and card key access. Ability to effectively establish and maintain cooperative working relationships peers, department and university personnel, and the public, and within a diverse, multi-cultural environment. Skill in mathematical calculations sufficient to prepare budgets, estimates, reports and projects to monitor project costs. Ability to work under fluctuating workload conditions with frequent interruptions, distractions, and emergencies. Problem solving skills. Skill to prepare and monitor budgets. Skill in crisis intervention. Effective written communication skills and ability to prepare reports. Ability to consistently be present at work and report to work on time prepared to perform the duties of the position. Ability to work odd hours as needed when addressing trouble calls. Ability to work effectively, respectfully, and productively as part of the team. Oral communication skills to communicate diplomatically and effectively with coworkers, staff, and campus community, guests, etc.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
- Bachelor’s degree required, Master’s degree or additional education or trainings preferred.
- Minimum of 7 years Housing, student services or other related university experience strongly preferred.
- Minimum of 5 years Facilities Management experience required.
- Minimum of 5 years of Custodial Services management experience strongly preferred.
- Experience with Budget Management.
- Experience supervising in a unionized environment strongly preferred.
- Understanding of Safety/Risk Mitigation efforts as related to facilities work.
- When not in the office, will work in a variety of environments from cramped equipment spaces to outdoor areas. May experience dangerous working conditions involving high voltage, steam, and hot water. There is a manual labor component involving lifting and carrying. May be exposed to a variety of odors and fumes. On occasion, incumbent will work odd hours to address trouble calls or emergencies.
Physical Summary
Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.
Licenses / Certificates
- OSHA certifications preferred.
- Valid California driver’s license required. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program. OSHA certifications preferred.
Department
Housing and Residential Life
Compensation
Hiring Range: The hiring range for this position is $9,583 - $11,833 per month commensurate with candidate's education, experience, skills, and training
CSU MPP Compensation Summary Range: The MPP Comp Summary Range for this position is $9,606 - $14,409 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Benefits
This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.
Classification
Administrator II
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.