Job Summary
Under the supervision of the Director, Office of Belonging and Inclusion (OBI) the incumbent will provide support and coordination that impacts the success of the Black Resource Center and its culturally diverse students. In collaboration with campus entities, the Assistant Director will lead and coordinate the planning and development of programs designed specifically for students who identify as Black, Pan-African and/or African descent and providing the general campus with the opportunity to increase its awareness of the Black community experience.
The Assistant Director leads innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving Black student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall Black student experience. Plans, implements, and coordinates social cultural and educational events. Facilitates leadership development and establishes relationships with student organizations.
Incumbent enthusiastically supports the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students, and to offer CSULB students a rich variety of expertise, perspectives, and ways of knowing and learning the quality of campus life.
Furthermore, this position is responsible for providing services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention, and graduation rate. This position uses a student centered and equity minded approach in all communication and service efforts.
ACPA’s 2024 Most Promising Places to Work in Student Affairs.
Key Responsibilities
- Develop, implement, and coordinates programs, services, and activities that enhance student learning, development, and success: Develop and facilitate year-round programs, workshops and activities for students, faculty, and staff that address the needs of the Black community and provide understanding, awareness, and support of identity, social justice and inclusion.
- Support other initiatives, programs, and operations of OBI: Support campus outreach events that align with the mission of the Office of Belonging and Inclusion and Black Resource Center.
Knowledge Skills and Abilities
Ability to consistently report to work on time prepared to perform the duties of the position. Experience with social media. Ability to plan, coordinate, and implement special events, programs, and activities highly preferred. Demonstrated strong organizational and time management skills and the ability to initiate and problem solve. Experience making presentations to prospective students and other audiences. Ability to work with diverse populations, specifically the Black population. Experience with working with a diverse group of individuals or groups and in a multicultural university environment. Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds.
General knowledge of CSU/CSULB admissions requirements and procedures; academic offerings; and student support services. Ability to draft and compose correspondence and standard reports. Excellent oral communication skills and effective interpersonal skills required. Incumbent must have experience processing, answering and following-up as needed with office mail, phone calls, email and in-person visitors.
Must be able to respond to complex inquiries from the public, residents, parents, prospective residents, CSULB employees and students. Effective oral and written communication skills to communicate diplomatically and effectively with co-workers, staff and departmental staff. Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to compose and proofread professional level copy of letters, proposals, reports, meeting notes, invitations and announcements. Outstanding grammar, typing, and proofreading skills. Skill in reading Standard English for understanding information (e.g. business correspondence, legal and contract documents and University manuals, policies, procedures and regulations).
Interpersonal skills to establish and maintain cooperative working relationships & communicate clearly & effectively with vendors, staff, peers, administrators, Campus personnel, clients, state officials, and the public. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in conducting research, developing reports, and presenting findings. Skill in analyzing information, problems, situations, practices and procedures to define problem or objective, identify relevant concerns or factors, formulate logical objective conclusions, recognize alternatives and their implications and in generating solutions to problems as they arise. Skill in sound time management including prioritizing assignments to complete work in a timely manner. Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload and constant interruptions.
Ability to work under pressure, remain calm and focused, and help others stay focused in a fast-paced work environment. Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions. Experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers, agendas, minutes, advertisements and text for printed materials and web pages. Ability to provide excellent customer service to the campus community, vendors, and other outside agencies. Skill in performing customer service in a polite and timely fashion: ability to identify what customer needs and reroute to the correct department; ability to relay customer requests and complaints accurately and appropriately; to describe and convey services provided by Student Affairs. Skill in making travel arrangements; familiarity with airline schedules, rental car reservations and University travel regulations, etc. Ability to operate office equipment such as fax machines; copiers; calculators; overhead and LCD projectors; scanners, etc.
Ability to develop and maintain proactive working relationship with students, faculty, staff and external constituents. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team. Ability to establish and maintain cooperative working relationships and maintain a positive and respectful attitude. Ability to work weekends and evenings. A flexible work time as needed and determined by operational needs. Must have strong knowledge and experience with PC and database software, specifically Access, Excel, PowerPoint & other general office equipment.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services programs areas required.
• Master's Degree in student development in higher education, ethnic/cultural studies, counseling, or related field preferred.
Physical Summary
Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.
Licenses / Certificates
Valid California Driver's License preferred.
Department
Office of Belonging and Inclusion
Classification
Student Services Professional III
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Hiring Range: The hiring range for this position is $5,696 - $6,400 per month commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,540 - $7,893 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.