Job Summary
Under the general direction of the Assistant Director of Analytics and Communications, the incumbent is responsible for employing specialized knowledge of technology equipment and software applications to support faculty, staff, and students by preparing and producing various multimedia projects. The incumbent provides training, consultation, and technical support to faculty, staff, and students on the following: software applications, media equipment, remote learning platforms, and learning technology tools.
Key Responsibilities
- Media Production - Oversees production including initial consultation with faculty, staff or management about objectives, securing location, setting up lighting and equipment, operating camera and equipment, directing, assisting with all aspects of production, producing the desired media, editing and incorporating any final feedback from faculty, staff or campus leadership.
- Consultation & Trainings - Provide face-to-face and virtual support to faculty, staff, and students on a variety of technical issues related to video and audio production. Provide consultation to faculty, staff, and students with technical support on how to use remote learning tools, such as webinars and live streaming video.
- Media Tools Support - Oversee, publish and distribute media content within Kaltura Media Console. Oversees Video Streaming Software Console by assigning roles and ownership of media. Oversee and facilitate captioning requests from faculty and departments using captioning software.
- Vendor liaison - Maintain relationships with related vendors and host providers for video streaming and auto captioning. Respond to inquiries and requests from users for technical, media-related assistance as escalated through support process with appropriate vendor.
Knowledge Skills and Abilities
The ideal candidate possesses a comprehensive understanding of copyright laws and the Americans with Disabilities Act (ADA), ensuring full compliance when posting videos to servers. They demonstrate expert-level proficiency across a wide range of software applications on both Mac and PC platforms, including Adobe After Effects, Premiere, Photoshop, Dreamweaver, Lightroom, Audition, Audacity, Camtasia, Microsoft PowerPoint, and Adobe Media Encoder, alongside a solid grasp of social media/Web 2.0 concepts. With a clear understanding of the instructional technology mission on campus, they bring proven consulting experience, having successfully collaborated with faculty and staff on multimedia productions. Their familiarity with current technologies, key drivers, and trends in content delivery, as well as hands-on experience with Learning Management Systems (LMS), positions them to effectively support digital learning initiatives. The candidate is highly organized and adept at planning, capable of identifying necessary components and resources to ensure timely and accurate project completion. Strong verbal and written communication skills enable them to convey technical and non-technical information clearly, while their attention to detail, ability to work independently in fast-paced environments, and collaborative spirit make them a valuable team player committed to achieving shared goals.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to a bachelor’s degree in Film or Multimedia Design or a related field and two years of related professional or technical experience required.
Preferred:
• Four years of related professional or technical experience
• Knowledge of video production and formats
Physical Summary
- Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.
Department
Faculty Instructional Technology Services
Classification
Media Production Specialist
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Hiring Range: The hiring range for this position is $5,178 (Step 1) - $5,605 (Step 5) per month commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,178 (Step 1) - $7,543 (Step 20) per month.
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.