Join the vibrant community at California State University, Long Beach (CSULB)!
Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.
As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.
Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.
Job Summary
Under the direction of the Director, Equity Programs, the Access and Retention Coordinator will deliver comprehensive, coordinated services to both prospective and current Beach Pathway and EOP students. The Coordinator provides holistic guidance that includes academic support, personal and social-emotional coaching, career and post-graduate planning, and assistance navigating financial aid processes to promote students’ educational progress and persistence. The role also includes offering essential life-skills development and community-building support to strengthen students’ sense of belonging and overall success at CSULB. The incumbent provides services that are equitable, inclusive, and provide culturally sensitive services that enhance the quality of campus life. The incumbent uses a student centered and equity minded approach in all communication and service efforts.
ACPA’s 2024 and 2026 Most Promising Places to Work in Student Affairs.
Key Responsibilities
- Academic Support & Retention Services: Coordinate, implement, and assess academic support services for Beach Pathways and EOP students, ensuring alignment with program goals and university standards.
- Outreach, Admissions & Recruitment: Lead targeted outreach efforts to high schools, community colleges, campus partners, and community based organizations to raise awareness of CSULB, Educational Opportunity Program (EOP), Beach Pathways, and related student support initiatives.
- Coordinate Beach Pathways Mentoring Program: Collect and analyze data on mentoring participation, student satisfaction, and developmental outcomes to support continuous improvement.
Department
Educational Opportunity Program (EOP)
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Classification
Student Services Professional II
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
- Hiring Range: The hiring range for this position is $5,083 - $5,340 per month commensurate with candidate's education, experience, skills, and training.
- CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,083 - $7,228 per month.
Benefits
At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:
- Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- Health Coverage: A variety of medical, dental, and vision plans.
- Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
- Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.
Knowledge, Skills, and Abilities
Demonstrated ability to exercise sound professional judgment and manage complex or sensitive situations effectively. Strong understanding of foster youth experiences, including trauma informed and strengths based practices that promote student well being and persistence. Knowledge of the foster care system and barriers commonly faced by current and former foster youth in higher education. Ability to maintain strict confidentiality and use discretion when handling sensitive student information. Strong knowledge of PeopleSoft, CMS, EAB Navigate, online student information systems, and related database tools (highly preferred). Working knowledge of university admissions processes, including EOP and Guardian Scholars eligibility verification.
Proficiency in office technology and software, including Microsoft Office Suite, Adobe applications, and other productivity tools. Excellent written and oral communication skills; ability to draft, edit, proofread, and prepare professional documents and reports, and make presentations to various audiences. Ability to respond effectively to complex student inquiries and provide high quality support to diverse stakeholders. Strong interpersonal skills; ability to work collaboratively with diverse student populations, colleagues, campus partners, and external agencies. Skills in data collection, analysis, report writing, and delivering presentations to groups of varying sizes. Strong organizational and time management abilities; ability to prioritize tasks, adapt to changing priorities, and remain composed in fast paced environments. Ability to follow instructions, work independently, and apply sound judgment with minimal supervision.
Experience managing calendars, coordinating meetings, supporting administrators, and supervising student workers or volunteers. Ability to coordinate logistics for events, projects, and travel arrangements. Experience working in a university environment preferred. Ability to plan and execute workshops, engagement activities, and large scale programming. Demonstrated ability to create and maintain website content, design flyers, and manage social media platforms. Excellent oral communication and interpersonal skills, with experience processing, responding to, and following up on office mail, phone calls, emails, and in person inquiries. Consistently reports to work on time and prepared to carry out assigned duties. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required.
• Graduate degree in Student Development & Higher Education (SDHE), MSW or closely related graduate degree preferred.
Licenses
•Valid CA driver's license preferred.
Application Procedures
Click “Apply Now” to complete the CSULB Online Employment Application.
Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Physical Summary
Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.
Additional Information
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.