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Admissions Counselor

Apply now Job no: 531847
Work type: Staff
Location: Monterey Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Classification:   Student Services Professional IA 
Hours:  Full-time / 40 hours per week 
FLSA:  Non-exempt 

Anticipated Hiring Salary Range:  $3,764 - $4,066 per month
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date:  September 25, 2023
Recruitment Status:  Open Until Filled - - hiring two positions


California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.


  • Speaks publicly and/or staffs information table at education fairs, informational sessions, student service fairs, and other related activities.  Represents the University at statewide College Fairs. Represents the University at the CSU Statewide Counselor's Conferences. Maintains CSUMB presence in the community colleges and high schools with emphasis on the local Tri-County area.
  • Working closely with the Associate Director will participate in diverse recruiting/outreach events, programs, and campus tours, as well as website, marketing materials, and messaging. Represents the university at various local and national outreach/recruiting events; coordinates the annual calling campaigns for admitted students and families from diverse backgrounds. Dedicate specific recruitment to the African American student population and community. Ensures timely communication to applicants throughout the admissions cycle; assists in the development of targeted messages to prospective students, serves on diverse recruiting/retention committees and on Admissions hiring committees.
  • Trains to review academic credentials to determine admissions eligibility for resident and non-resident applicants, prepare summary of transfer credits and apply those credits to graduation requirements.  Interprets and explains policies to staff members and provides clarification on policies and procedures to other CSUMB offices and representatives from other colleges and institutions.
  • Assists with planning, coordination and conducting outreach programs that will showcase CSUMB and increase full-time enrollment goals. Develops and participates in email, chat, social networking, and tele-counseling campaigns to follow-up with students.
  • Assists with coordination and conducts workshops on Admissions, EOP, Residential Housing, Financial Aid information, and other important student-related programs.  Provides oral presentations to schools, communities, employers, and parents scheduling and managing Admission Counseling appointments.
  • Maintains a prospect list and prepares reports reflecting recruitment efforts including vital statistical information.  Utilizes territory reports to determine events to attend and applies the best-practices methodology for timely follow-up with prospective students.
  • Trains with senior counselor in providing personal pre-admissions counseling on a walk-in or appointment basis.
  • Maintains and coordinates electronic messaging and communications for the Office of Admissions.

Other Functions:

  1. May include widespread traveling; in particular, during peak recruitment seasons. Adjustment of schedules to meet admissions file evaluation goals and deadlines, particularly during peak admissions processing season.
  2. Assists in coordinating programs with other campus departments.
  3. Provides work direction for student assistants when needed.
  4. Performs other job-related duties and special projects as assigned.


Working knowledge of: the principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information; the techniques and methods of interviewing; and the basic principles, practices and major trends in the related field.

Ability to: gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, faculty and other private and public agencies.


Experience:  Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience. 

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field.  Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.


Working knowledge of recruitment, admission, enrollment, retention, graduation, and other student and administrative services that support and enhance student learning. Excellent customer service, information literacy, and critical thinking skills.  Exceptional ability to communicate verbally and in writing in a professional, persuasive, and tactful manner. A sincere desire to assist students. Technical competence in a wide variety of applications including Oracle/PeopleSoft or other enterprise information management system; MS Office, Google mail and calendaring programs.


  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.


Office environment with standard equipment and tasks.  The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  


CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.


For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or All employees must be eligible for employment in the U.S.


CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at

CSUMB is a smoke and tobacco-free campus.


CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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