Mission:
Empowering Families, Ending Violence and Developing Leaders
Overview:
The Advocacy Coordinator is responsible for providing leadership to the volunteer advocates, through training, support and mentoring, coordinating the 24/7 hotline and accompaniment services.
Duties and Responsibilities (other duties as assigned):
Reporting to the Advocacy Program Manager the coordinator will: Recruitment – actively recruit through in-person presentations, social media and emailing campaigns a diverse representative of the community to provide volunteer hotline and accompaniment services, and recruit MSW and MFT graduate level students to provide direct counseling services across programs. Coordination - Provide support to staff and volunteers by providing consultation and/or coordinating with appropriate supervisor as needed. Develops, implements, monitors, and coordinates advocate training and mentorship. Oversees and coordinates coverage of the 24/7 hotline. Monitors assigned staff /volunteer productivity and compliance with program standards and grant requirements including completion of required trainings and regular attendance at supervisions. Provides performance evaluations with staff/volunteers and, when necessary, develops corrective action plans for those staff/volunteers whose performance does not meet agency standards. Meets regularly with supervisor and/or Executive Team to ensure coordination and communication regarding ongoing issues and concerns. Crisis Line Provides crisis intervention, accompaniments and appropriate referrals on the 24/7 hotline and supervision coverage as needed. Training Plans and implements tri-annual training and other trainings as needed, developing recruitment efforts, ensure all candidates meet eligibility requirements, creation of volunteer files as well as monitoring volunteer training requirements per grants, and facilitating each module. Volunteer Appreciation – establishes a volunteer committee and coordinated volunteer appreciation communication, events and newsletter. Data and Documentation in partnership with the specialist ensures all data is accurately completed and submitted in a timely fashion. Other duties as assigned.
Qualifications:
- Bachelor’s degree in psychology, health promotion, health administration, child development, or a related field is preferred. Bilingual is preferred.
- Must have the equivalent of two years full-time experience working with children, adolescents, families and individuals and/or non-profit/criminal justice experience; experience leading a team is preferred.
- Must have a working knowledge of computer programs (Microsoft Word & Excel). Must pass a background check and criminal clearance.
- Ability to work weekdays, evenings, overnight, and weekends.
Knowledge, Specialized Skills, and Abilities:
Knowledge, specialized skills, and ability to analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or organizations; analyze and define problems, draw valid conclusions, and project consequences of various alternative courses of action; motivate others, lead discussions, and generate new ideas; speak effectively; write narrative and statistical reports; assess, carry out, and/or delegate a variety of professionally complex assignments; and establish and maintain cooperative working relationships with a variety of individuals and organizations. Strong executive functioning skills. Requires working knowledge of advocacy issues related to treatment of victims of crime in California and, specifically, the San Fernando and Santa Clarita Valleys; community resources relating to client needs; empowerment philosophy; Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment.
Pre-employment Requirements:
• County, State and Federal Criminal Checks
• Driving Record
• Education Verification
• Reference Check
• Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance
• Must Maintain personal cell phone
Physical Requirements and Work Environment:
Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay, Benefits, & Work Schedule
This position is employed through The University Corporation (TUC).
Full Pay range: $21.63/hr - $35.72/hr
The anticipated hiring range: $21.63/hr - $35.72/hr
Time Base: Full-Time
Benefits: Medical, Dental and Vision
General Information
THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN.
Physical Requirements and Work Environment:
Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How to Apply
Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.
Application Screening begins Tuesday, March 19th and will continue until the position is filled.
To be considered in the initial review, applications must be submitted before the date listed above.
Application submissions received after the application screening date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please view the link below:
http://www-admn.csun.edu/ohrs/employment/
Equal Employment Opportunity:
Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service
