Career Opportunities

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under the direct supervision of the Assistant Director of Technology, the Information Technology Consultant is expected to perform a broad range of multi-faceted duties and responsibilities in the areas of technology support for Enrollment Services.  The incumbent provides technical support for all workstations, mobile devices, hardware, software, and phones in Enrollment Services. 

• Maintains inventory for Enrollment Services devices, storage room equipment, and related equipment. 
• Coordinates with vendors for availability, acquisition, warranty, and repair of Enrollment Services devices. 
• Develops, modifies, and maintains documentation for primary and support tasks to assist management, peers, and user staff in understanding and effectively using ES resources.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/qypv1rx3bolffg531hg3ie7m1mrnfn3v

Qualifications

• Equivalent to graduation from an accredited four-year college or university in a related field.
• Certification training and applied experience may be substituted for the required education, on a year-for-year basis.
• Equivalent to six months of full-time computing experience which includes knowledge of relevant hardware, software, maintenance, and user support.

Knowledge, Skills, & Abilities

• General working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of Windows and MAC Management Consoles is desirable. 
• Ability and specialized skills to: recognize technology problems and offer reasonable solutions; solve common problems or problems which have precedent solutions; organize projects and work within timeframes and deadlines; effectively present ideas, explain problems, and recommend solutions orally and in writing; actively participate as a team member by meeting assigned deadlines, listening to ideas of others, and acting on expressed needs; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. 

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Info Tech Consultant / 0420 / grade I
• The anticipated HIRING RANGE: $3899 - $4174 per month, dependent upon qualifications and experience. The salary range for this classification is: $3899 - $7506 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.  
• This is a Regular position with a one-year probationary period. 
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

 General Information

• Applications received through May 9, 2024, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.