CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
About the College
CSUN’s Tseng College provides advanced professional education to undergraduate, graduate, international and midcareer students. With more than $34 million in revenue, the College is a leading provider of professional degrees, certificates and custom-designed programs. Known for its premier support services, the College employs an administrative staff of more than 65 full-time employees and over 25 part-time student administrative support assistants.
The College is nationally recognized for providing programs with formats, delivery modes and locations that address the needs and constraints facing working professionals and their organizations. It works closely with businesses, communities, agencies and international partners to design and deliver programs that meet unique organizational needs and goals. To learn more about Tseng College go to https://go.csun.edu/aboutCSUN.
Major Duties
Under general supervision, the Registration Specialist is responsible for comprehensive registration and enrollment processes, ensuring accuracy and compliance across degree, certificate, Open University, Summer and Winter Sessions, Special Sessions, and non-credit programs. Handles complex enrollment issues in coordination with the Office of the Registrar. Conducts thorough audits and reconciliations of enrollment data, ensuring alignment between academic and financial records. Develops and maintains accurate student records within institutional databases, ensuring timely updates and maintenance. Serves as a Designated School Official (DSO), managing immigration-related processes such as issuing I-20 forms and maintaining Student and Exchange Visitor Information System (SEVIS) compliance. Provides outstanding customer service by effectively addressing inquiries via multiple communication channels, including phone, email, virtual appointments, and in-person visits.
- Oversees registration and enrollment inquiries related to degree, certificate, and non-credit programs.
- Independently coordinates audit and reconciliation of enrollment data.
- Creates and maintains student records in SOLAR and campus databases.
- Serves as a Designated School Official (DSO), issuing I-20s and handling SEVIS inquiries.
- Addresses inquiries via phone, email, virtual appointments, and in-person visits.
- Performs other duties as assigned.
*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/rtf41jvr0tq4jr04tsrtj8nt6j2fmas3
Qualifications
- Equivalent to graduation from an accredited four-year college or university in a job-related field.
- Equivalent to two (2) years of full-time, technical, analytical, or administrative experience.
- Additional experience in a job-related field may be substituted for required education on a year-for-year basis.
Knowledge, Skills, & Abilities
- Strong ability to interpret, apply, and communicate institutional and enrollment policies effectively, resolving complex issues related to registration and student record accuracy.
- Proficient analytical skills to perform detailed audits, reconcile enrollment data, and ensure compliance with academic, financial, and regulatory requirements.
- Excellent customer service and communication skills, capable of providing accurate and timely assistance via phone, email, virtual platforms, and in-person interactions.
- Advanced proficiency in information management systems, including SOLAR and Quick Admit, with the capability to manage, update, and troubleshoot complex student records and technical issues.
- Student Information System (PeopleSoft) experience and working knowledge with the Student and Exchange Visitor Information System (SEVIS) compliance issues/processes in a campus-based International Student Services office is a plus.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
- Classification: Administrative Analyst/Specialist / 1038 / 1
- The anticipated HIRING RANGE: $3879 - $5054 per month, dependent upon qualifications and experience. The salary range for this classification is: $3879 - $7488 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday.
- This is a Regular position with a one-year probationary period.
- The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.
General Information
- Applications received through July 24, 2025 will be considered in the initial review, and review of applications will continue until the position is filled.
- This position is sensitive as designated by the CSU.
- A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.
