Administrative Support Assistant
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Job no: 552995
Work type: Staff
Location: Northridge
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under general supervision, the Administrative Support Assistant provides comprehensive administrative and operational support to ensure the Student Services Center/Educational Opportunity Program (EOP) runs efficiently and effectively. You’ll assist the Administrative Support Coordinator and Director of College Advising in creating a positive, organized environment for students, faculty, and staff. The role focuses on customer service, coordination, communication, and logistical support for day-to-day and special activities.
- Serves as receptionist and first point of contact for students, faculty, and staff.
- Assesses student needs, schedules advising appointments and workshops through EAB, and makes referrals to appropriate campus resources.
- Prepares and maintains advisement materials.
- Supports the Administrative Support Coordinator and Director of College Advising with daily office operations, including travel requests, reimbursements, office supply orders, and personnel-related documents.
- Provides logistical support for unit projects, special initiatives, and events.
- Performs other duties as assigned.
*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/x9g35v3692v0v1e15xum6mh64fe5e430
Qualifications
- Equivalent to one (1) year of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
- Equivalent to full-time college or university education/vocational school training in a business or job-related field may be substituted for the required experience on a year-for-year basis.
Knowledge, Skills, & Abilities
- Strong interpersonal and communication skills — Ability to interact effectively and courteously with students, faculty, staff, and campus partners in a front-facing office environment. Demonstrated skill in assessing student needs, coordinating appointments, and providing accurate referrals to appropriate campus resources while maintaining a welcoming and professional demeanor.
- Organizational and technical proficiency — Knowledge of office operations and record-keeping practices with the ability to prepare advisement materials, maintain accurate files and databases, and coordinate room reservations and event logistics. Proficiency in scheduling systems such as EAB and standard office software to ensure efficient and precise administrative support.
- Administrative and analytical skills — Ability to perform a variety of administrative functions such as processing travel requests, reimbursements, and personnel documents with accuracy and attention to detail. Skill in preparing reports, presentations, and materials using word processing, spreadsheets, and databases to support departmental operations and decision-making.
- Collaboration and project coordination skills — Demonstrated ability to work effectively with professional staff and student assistants in coordinating office activities, events, and special initiatives. Skilled in developing forms and brochures, maintaining departmental websites, processing communications and mailings, and ensuring timely completion of project-related tasks in a dynamic academic environment.
Pay, Benefits, & Work Schedule
- The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
- Classification: 1032 / Administrative Support Assistant / 1
- The anticipated HIRING RATE is $3461 per month. The salary range for this classification is: $3461 - $4847 per month.
- HOURS: Full Time; 40 hours per week; Monday through Friday.
- This is a Regular position with a one-year probationary period.
- The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.
General Information
- Applications received through December 9 2025 will be considered in the initial review and review of applications will continue until the position is filled.
- This position is sensitive as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
- A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
- Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
- Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
- The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.
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