About The University Corporation
The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life.
Mission: Transforming trauma and violence into empowerment, advancing systemic healing, and developing leaders for lasting change.
Overview: The Case Manager II will develop, in partnership with clients and multi-disciplinary team partners a trauma informed, client centered, strength-based case management plan, to include: identification of existing strengths and challenges in accordance with treatment plan objectives. Meet with clients on a need assessment bases to assist in removing barriers to meet case treatment goals and linking clients to on and offsite resources. Assist clients in applying for Crime Victim Compensation. Conduct assertive community outreach. Be responsible for the release of emergency funds and paperwork. Be responsible for contacting TRC representative for approval of funds, when needed. Provide accompaniments to forensic medical evidentiary examinations, court hearings, or psychiatric appointments for minor children and adults. Will complete requests for services when out in the community. Represent the program and organization at roll-calls with law enforcement and other meetings. Act as an advocate for the client at multidisciplinary team meetings. Maintain accurate documentation, monthly reports, inputting data into the data management systems. Attends staff and meetings, participates in training of staff, volunteers and the community.
Duties and Responsibilities (other duties as assigned): Develop in partnership with clients and multi-disciplinary team partners a trauma informed, client centered, strength-based case management plan, to include: identification of existing strengths and challenges in accordance with treatment plan objectives. Meet with clients on a need assessment bases to assist in removing barriers to meet case treatment goals and linking clients to on and offsite resources. Act as an advocate for the client at multidisciplinary team meetings. Maintain accurate documentation, monthly reports, inputting data into the data management systems. Assist clients in applying for Crime Victim Compensation. Conduct assertive community outreach. Represent the program and organization at roll-calls with law enforcement and other meetings. Be responsible for the release of emergency funds and paperwork. Be responsible for contacting TRC representative for approval of funds, when needed. Coordinate client transportation to and from sessions. Provide accompaniments to forensic medical evidentiary examinations, court hearings, or psychiatric appointments for minor children and adults. Will complete requests for services when out in the community.
Qualifications: Bachelor’s or Master's Degree in a related field preferred. Bilingual English/Spanish preferred, but not required. Has a minimum of two years of relevant experience working with adults, families and/or children who have experienced one or more of the following: physical abuse, sexual abuse, sexual exploitation, and/or emotional abuse; neglect, including Parental chemical substance abuse; domestic violence and/or witness to violence in the home, child abduction, exposure to crime/violence in the community, victim of other criminal activity and or bullying per California Education Code48900(r). Must be a highly organized individual able to multi-task, track and document case management of clients. Computer competency, including Word, Excel, Outlook and PowerPoint.
Knowledge, Specialized Skills, and Abilities: Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner. Have a basic knowledge of body language and non-verbal communication. Understand and demonstrate active listening skills. Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood and solutions are congruent with client’s capacities and outcome orientated. Capacity to negotiate and collaboration to insure the client’s successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people. Must show a passion and sensitivity for trauma work. Demonstrate experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality.
Pay, Benefits, & Work Schedule
This position is employed through The University Corporation (TUC).
The anticipated hiring range: $24.00 – 28.84 per hour
Time Base: Full – Time
Schedule: Monday - Friday
Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending
Pre-employment Requirements:
- County, State, and Federal Criminal Checks
- Driving Record
- Education Verification
- Reference Check
- Access to a reliable vehicle, valid California Driver's license, and proof of automobile insurance
- Must maintain personal cell phone
Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications, and in-person with staff, families served, partners, funders, and other professionals; occasionally lift, carry, and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Information
THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN.
How to Apply
Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.
Application Screening begins June 23, 2026 and will continue until the position is filled.
To be considered in the initial review, applications must be submitted before the date listed above.
Application submissions received after the application screening date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please view the link below:
http://www-admn.csun.edu/ohrs/employment/
Equal Employment Opportunity:
The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.
