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Director, Diversity Outreach Initiatives

Apply now Job no: 539409
Work type: Management (MPP)
Location: Pomona
Categories: MPP, At-Will, Full Time, Student Services

Type of Appointment: Full-time, Management Personnel Plan (MPP II)

Anticipated Salary Range: $108,000 - $114,000 annually; Commensurate with qualifications and experience

Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package 

Recruitment Closing Date: Open Until Filled




Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it‘s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements along with the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students; schools and community organizations; and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access under the Office of the President.



Strategic Oversight:

  • Develop a comprehensive strategic plan for the RISE program, outlining short-term and long-term goals.
  • Supervise staff, student assistants, and volunteers.
  • Establish key performance indicators to measure the success and impact of the program.
  • Foster a collaborative and innovative team culture, encouraging input and creativity.
  • Lead regular strategy sessions to adapt to evolving educational trends and student needs.
  • Identify potential challenges and proactively develop solutions for program improvement.
  • Ensure the program's alignment with the University's broader mission and values.
  • Regularly assess and adjust the program's vision based on feedback.
  • Cultivate a forward-thinking environment that embraces continuous improvement.
  • Regularly assess and adjust diversity outreach efforts based on feedback and/or educational advancements.
  • Participation in pertinent CSU systemwide, University, and national committees.
  • Utilizes existing connections and develop new relationships while incorporating cultural insights within underrepresented groups to enhance diversity and outreach initiatives for the office.


Community Engagement and Outreach: 

Establish and nurture partnerships with local schools, community organizations, and educational leaders.

  • Design and implement targeted outreach campaigns to increase visibility to under-served prospective students and families.
  • Attend community events; engage with stakeholders to promote the program's mission.
  • Lead and assist in developing a communication plan, ensuring consistency in social media, email, and print communications for prospective students.
  • Develop and deliver presentations to community groups, emphasizing the benefits of the RISE program.
  • Collaborate with teams in Strategic Communications to enhance program branding.
  • Collect and analyze feedback from community members to refine outreach strategies.
  • Regularly assess the program's inclusivity and accessibility, adjusting as necessary.
  • Collaboratively work cross-divisionally and with OREP colleagues to develop culturally relevant tours and campus visits. 


Program Development:

  • Redefine the RISE program's mission and objectives in response to educational advancements.
  • Research and analyze best practices in college readiness and student success programs.
  • Provide oversight of the RISE and diversity outreach budget along with the Presidential Associate and Budget and Operations Analyst.
  • Ability and experience in building partnerships with University and community constituents.
  • Develop a roadmap for program expansion to include securing external resources.
  • Evaluate the scalability of the current program model and propose enhancements.
  • Regularly assess the impact of diversity outreach strategies on participants and make data-informed decisions.
  • Lead the redesign and rebranding of RISE online and social media presence.
  • Ensure that program development aligns with diversity, equity, and inclusion principles


Grant Acquisition:

  • Conduct thorough research to identify grant opportunities from government, private, and non-profit sources.
  • Develop a comprehensive grant acquisition strategy, outlining target funding sources.
  • Write compelling and persuasive grant proposals, clearly articulating program goals and outcomes.
  • Works closely with Presidential Associate to align funding for diversity outreach initiatives with other campus fundraising goals.
  • Coordinate fundraising and grant efforts with the University Advancement team.
  • Collaborate with Presidential Associate in establishing and maintaining effective communication with current donors to showcase program achievements. 



  • Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University.
  • Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.)
  • Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee.
  • Adheres to and advises prospective students properly regarding CSU admission policies and processes.
  • Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies.
  • Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. 
  • Works extended hours, weekends, and evenings to support OREP programs and services.
  • Rotates on a needed basis to perform customer service duties and support the front- facing counter of OREP, as determined by OREP leadership and/or operational need.
  • Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. 




  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. 
  • Five (5) years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. 
  • Three (3) years leading a team of student service professionals in outreach and recruitment programs.
  • General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the program development, grant writing, recruitment and outreach.
  • Must have a working knowledge of current trends in higher education. 



  • Four (4) years experience in higher education recruitment.
  • A Master’s degree in a related field is preferred with four years experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management.



Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.  

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website


Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to


Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to


Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to


Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations.  For more information, go to   


Outside Employment Disclosure 

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request.  For more information, go to   


Child Abuse/Neglect Reporting Act (CANRA) 

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at


Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: and


Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.


Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at For more information, go to Employment Notices.


Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status.  We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement.


Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

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