Job Summary:
The Benefits Coordinator applies acquired job skills to independently administers comprehensive benefits programs and initiatives, Key responsibilities include processing fee waiver and summer discount applications, maintaining the minimum threshold of 95% of the health benefit status information in the ACAS database, and creating leaves of absence documentation. The Benefits Coordinator will also need to provide high level of support in evaluating and resolving complex issues related to benefits, leaves of absence and ACA.
Responsibilities:
- Administers all aspects of employee benefits programs, including health insurance, retirement plans, leave policies, wellness programs, workers’ compensation, and other employee benefits.
- Coordinates benefit enrollment processes, including new hire enrollments, open enrollment periods, and life event changes.
- Ensures compliance with federal, state, and local regulations. Collaborates with benefits providers, insurance brokers, and other vendors to ensure smooth administration of benefits programs.
- Assist employees with benefits-related issues, such as claims resolution, coverage questions, and appeals.
- Run bi-monthly reports for enrollments and cancellation
- of vision, life and long-term disability. Evaluate and analyze data for correctness and modify reports before forwarding to SCO. Contact SCO with additional information or provide Misc. Form when needed.
- Present informational sessions for new hires in collaboration with Talent Acquisition. Maintain presentation and update as required to keep up with current changes.
- Provide back up when needed to enter information in PIMS for ACA eligibility and notify employees of their eligibility.
- Conduct informational meetings to employees (and spouses) about retirement benefits. Offer guidance and assistance regarding the retirement process and options. Enroll retirees in appropriate retirement benefits through CalPERS.
- Examine and evaluate applications for the Fee Waiver and Reduction Program. Determine if normal academic standards are met to ensure compliance with applicable regulations and requirements governing the program. Calculate and present reports to Payroll for reporting taxation to the State Controller’s Office.
- Resolve issues with CalPERS for PSR and other problems identified by employees and retirees daily. Research and provide resolution for identified issues with all CSU benefit plans. PeopleSoft- resolve technical errors or glitches within the system. Clean up data errors and collaborate with other departments as needed to correct data correction issues when discovered.
- Run weekly reports to identify separations/retirements, time base changes and new hires. Generate COBRA election forms and create enrollment forms when elections are received by employees. Answer questions regarding COBRA.
- CalPERS quarterly audit of selected employees requires data entry of codes for employee's dependents in PeopleSoft and PSR transmittal to CalPERS. Audits performed weekly/monthly of all received transactions to ensure they are processed before the due date. Correct system errors in PeopleSoft and through CalPERS as needed.
- Upon receipt of Child Support Services (CSS) request, notify employees of mandatory enrollment, obtain birth certificate and SSN card and enroll dependent(s) accordingly. Complete DPSS and verification of benefits form and return to CSS to verify enrollment.
Other Classification-Related Duties as assigned
Minimum Qualifications:
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Required Qualifications:
In addition to Human Resources Professional I knowledge and skill requirements, work assignments typically require:
Working skills and knowledge of human resource discipline principles, practices, and related
regulations. Demonstrated experience in developing and implementing human resource standards, policies, and procedures. Strong project planning and organizational skills to plan, organize, and manage multiple projects. Strong analytical skills in order to evaluate and interpret data to develop sound conclusions and recommendations. Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.
Preferred Qualifications:
- Working skills and knowledge of benefits discipline principles, practices, and related regulations
- Demonstrated experience in developing and implementing benefits standards, policies, and procedures
- Strong project planning and organizational skills to plan, organize, and manage multiple projects
- Strong analytical skills to evaluate and interpret data to develop sound conclusions and recommendations
- Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team and build relationships with diverse stakeholders
- Ability to maintain confidentiality and appropriately handle sensitive information
- Flexibility to adapt to changing priorities and deadlines
- Knowledge of CalPERS
- Familiarity of PeopleSoft Database
License / Certification:
Valid California Driver's License
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial salary step placement will be Step 1 - $5,274 per month for qualified candidates.
CSU Classification Salary Step Range: $5,274 - $7,684 per month (Step 1 – Step 20).
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: April 15, 2026.
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act