Join the dynamic Office of Housing Administration team as the Assistant Director of Security Operations. This critical role manages the safety and security programs encompassing student housing, ensuring a secure environment for over 8,500 academic year residents and 10,000 summer guests.

Key Responsibilities:

• Manage and develop safety and security programs.
• Supervise Security Operations Specialists and student assistants.
• Collaborate with SDSU University Police and other partners.
• Conduct routine assessments and audits of security software and hardware.
• Ensure operational safety norms are established and maintained.
• Oversee door alarms and front desk electronic security kiosks.
• Assist with emergency management and response within student housing.
• Participate in the Administrator-on-Duty call rotation.
• Support after-hours and weekend maintenance or custodial emergencies.

Security Operations:

• Partner with Residential Education for security audits and property walks.
• Respond to community impacts, vandalism, and other behavioral issues.
• Maintain Security Asset Managers (SAM and SRP Boxes) within residential communities.
• Establish and maintain strong campus partnerships to maximize security.
• Support special events or projects related to safety and security.

CCTV Program:

• Oversee the CCTV program, including software and camera management.
• Coordinate CCTV investigations and timely response to vandalism.
• Investigate and implement billing for damages and work with students on outcomes.
• Coordinate with Housing Facilities Services and Residential Education to track damages and vandalism.

Why Join Us? Be part of a dedicated team that values collaboration, inclusivity, and professional growth. Make a meaningful impact on the safety and security of our student housing communities.

Position Information

• This is a full-time, permanent/probationary, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard work hours are Wednesday-Sunday, 8:00 a.m. to 4:30 p.m. and requires occasional evening hours based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $145,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience.

For more information regarding the Office of Housing Administration, click here.

Education and Experience

• Bachelor’s Degree
• Minimum of three years of increasingly responsible safety or security oversight including responsibility for safety and security of special events, responsibility for technical or related security devices, hardware, or software.
• Experience managing or overseeing large events,
• Working knowledge of the principles, practices, and procedures of security and safety, including developing, deploying, managing, and auditing short term and long term security plans and programs.

Key Qualifications

• Preferred live in and/or live on experience within a housing or residential community setting.
• Higher education experience and understanding of safety and security protocol for large living and residential housing settings.
• Working knowledge of industry safety standards and security requirements including ingress and egress strategies, CCTV regulations and norms, and alarm and annunciator programs.
• Ability to create and deploy safety and security protocols, procedures, projects, and programs, and have a strong understanding of procurement processes for quick response for any access and security needs throughout the inventory.
• Ability to lead or collaborate with other offices, staff members, and vendors to act promptly to resolve actual or potential problems; develop long range strategies, including recommendations for policies and procedures impacted by the plans; establish and maintain cooperative working relationships with faculty, staff, students, administrators, and member of general public.
• Ability to complete and supervise duty rounds during evening hours throughout the housing inventory. This responsibility will require extremely detailed and accurate tracking and assessment month to month and year to year for proper management of the program.
• Requires knowledge of access control software, hard key management strategies, electronic lock maintenance and management, and wireless lock management.

Licenses and Certifications

• Must possess a valid California Driver’s license within 10 days of hire.

Compensation and Benefits

At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. In addition, our exceptional benefits package is designed to support your well-being and work-life balance:

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

Anticipated hiring range: $84,000-$94,500 annually

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.  For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 22, 2025. To receive full consideration, apply by January 21, 2025. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu.