**SFSU Internal Applicants Only**
Working Title
Gift Processor
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Advancement Services
Appointment Type
This is a one-year probationary position.
Time Base
Full-time (1.0)
Work Schedule
Monday through Friday, 8:00 a.m. to 5:00 p.m.
Anticipated Hiring Range
$4,799.00 - $5,405.00 Per Month ($57,588.00 - $64,860.00 Annually)
Salary is commensurate with experience.
Position Summary
Under general supervision of Senior Director of Advancement Services, the Gift Processor processes donations to the University, including cash, check, and credit card transactions. The incumbent posts gifts to the Blackbaud RE NXT donor database and processes gift receipts and acknowledgement letters, as required. The incumbent responds to donor inquiries and special requests from staff and faculty regarding information in the RE NXT database. The incumbent provides daily updates to RE NXT donor database. Maintain Central Files and ensure records are in good condition by keeping files organized, properly labeled, legible and in compliance with IRS publications and CSU Chancellor’s Office Retention policies. Facilitate the Central Files scanning procedures by converting the paper copies into a digital & readable format and labeling files appropriately. The Gift Processor processes and posts gifts, and as needed, generates gift receipts and letters. The incumbent must maintain high work standard, produce error-free output, and exercise discretion and tact in dealing with highly confidential material. Responsible for reviewing/auditing own work to ensure integrity. Resolves gift processing issues and make recommendations as to courses of action. The Gift Processor is expected to work cooperatively and effectively with administrators, other staff, donors, and students. This position requires extreme attention to detail, follow through, and the ability to handle multiple tasks with minimal supervision.
Position Information
Process and post gifts; generate and send donor receipts and thank you letters
•Process and post gifts, alumni memberships and event payments in the donor database (Blackbaud Raiser’s Edge NXT), ensuring accuracy and compliance with established procedures
•Generate donor acknowledgements and standard correspondence in accordance with university and IRS guidelines
Daily update of donor database
•Maintain and update donor records, including data entry, validation, and routine data audits to ensure data integrity
Central Files maintenance and electronic scanning procedures
•Maintain organized electronic and physical records in compliance with CSU retention policies and departmental standards
Respond to inquiries and special requests
•Serve as a point of contact for routine donor and campus inquiries related to gift processing and donor records
Other duties as assigned
•Identify and resolve routine gift processing issues, escalating more complex issues as appropriate
Minimum Qualifications
•General professional knowledge of advancement and fundraising tactics.
•Demonstrated communications and interpersonal skills to collaborate effectively with internal and external stakeholders and potential donors.
•Ability to follow guidelines and provide input and feedback.
•Ability to work independently as well as part of a team, with a donor and stakeholder service-oriented approach.
•Flexibility to adapt to changing priorities and deadlines.
•Strong attention to detail and accuracy.
•Analytical and math skills to complete research and reconcile financial accounts.
•Organizational skills to plan, organize, and prioritize work.
•Ability to use technology and relevant software packages.
Preferred Qualifications
Experience and Education:
Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• BA/BS degree or equivalent work experience in accounting, business administration, finance, or related field.
• 2-3 years’ experience technical/administrative work involving collecting, recording and analyzing data.
• Computer skills including database knowledge/experience imperative. MS Office skills should include advanced skills in MS Word (including mail merge functions) and intermediate Excel skills.
• Must have experience working with fundraising databases and be familiar with fundraising principles.
• Must have superior analytical skills, and the ability to troubleshoot and problem solve.
• Candidates should possess excellent written and oral English language communication skills and interpersonal skills, be able to follow written instructions, and exercise independent judgment in problem-solving.
• Must be self-motivated and have the ability to juggle multiple projects and meet deadlines. Knowledge of charitable giving policies and procedures helpful, as is experience in an educational or non-profit institution.
• Accounting and/or bookkeeping experience preferred.
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
**SFSU Internal Applicants Only**
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
