Working Title
Associate Registrar
Administrator Level (for MPP positions only)
This position is an MPP Level II in the California State University Management Personnel Plan (MPP), reporting to the The University Registrar Director.
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department
Registrar's Office
Appointment Type
At-Will
Time Base
Full-Time (FTE 1.0)
Work Schedule
Monday-Friday 8:00 am-5:00 pm
Anticipated Hiring Range
$7,917.00 - $8,334.00 Per Month ($95,004.00 - $100,008.00 Annually)
Salary is commensurate with experience.
Position Summary
Reporting to the University Registrar, the Associate Registrar serves as a member of the Registrar’s Office leadership team and contributes to Enrollment Management initiatives supporting student success. The Associate Registrar provides leadership and operational oversight of Registrar systems, compliance functions, and core business processes supporting registration, academic records, and degree planner and audit systems.
The position provides direct leadership over teams responsible for registration and records systems, degree planner and audit systems, reporting and data functions, and compliance operations. In this role, the Associate Registrar makes and communicates decisions affecting areas of responsibility in alignment with the strategic direction of the Registrar’s Office and Enrollment Management. The position exercises independent judgment in the administration of systems and compliance functions and is accountable for ensuring the integrity, accuracy, and compliance of student academic records and related processes.
The Associate Registrar serves as a functional lead for Registrar systems and compliance operations, ensuring alignment between system configuration, business processes, and institutional policy. The position collaborates with campus partners to improve operational efficiency, support system enhancements, and ensure effective service delivery.
Position Information
Systems Leadership and Operational Oversight
Provides leadership and oversight of Registrar systems and business processes supporting registration, academic records, and enrollment-related functions. Responsible for ensuring system functionality, operational continuity, and alignment with institutional priorities.
• Oversees configuration, implementation, and ongoing management of business processes within the Student Information System (SIS) and related platforms
• Directs teams responsible for registration, grading, academic standing, and end-of-term processing
• Leads planning and execution of key operational cycles including term setup, enrollment processing, and graduation processing
• Ensures operational processes are efficient, documented, and aligned with university policy and best practices
• Identifies and implements system and process improvements to enhance service delivery
Degree Planner, Audit, and Curriculum Processes
Provides leadership and oversight of degree planner and audit systems to ensure accurate representation of curriculum requirements and student degree progress.
• Oversees configuration and maintenance of degree audit rules and planner tools
• Ensures alignment between system setup, university catalog, and academic program requirements
• Directs teams responsible for curriculum updates, degree progress tracking, and planner tools
• Collaborates with academic departments and campus partners to resolve discrepancies and improve system functionality
• Supports training and guidance to campus partners on degree audit processes and tools
Compliance, Reporting, and Regulatory Oversight
Provides oversight of compliance functions to ensure adherence to university, CSU, and federal and state regulations governing student records and enrollment processes.
• Oversees regulatory reporting to agencies including the Chancellor’s Office, National Student Clearinghouse, Department of Education, and Veterans Affairs
• Serves as primary point of contact for audits, reviews, and compliance-related inquiries
• Directs compliance monitoring, auditing, and quality assurance processes
• Ensures timely implementation of regulatory updates and policy changes
• Coordinates with campus partners to maintain institutional compliance
Data, Reporting, and Business Intelligence
Provides oversight of data and reporting functions supporting operational decision-making and institutional reporting.
• Oversees development and maintenance of queries, reports, and dashboards
• Ensures accuracy and integrity of student data through validation and audit processes
• Supports reporting needs for campus partners and external agencies
• Collaborates with Institutional Research and IT on data governance and reporting initiatives
Staff Leadership and Organizational Effectiveness
Provides leadership and supervision to staff supporting systems, compliance, and operational functions within the Registrar’s Office.
• Recruits, hires, trains, supervises, and evaluates staff
• Establishes priorities and ensures effective allocation of resources
• Promotes a culture of accountability, collaboration, and continuous improvement
• Provides leadership in resolving complex operational and student-related issues
Minimum Qualifications
• Bachelor’s degree in Higher Education Administration, Student Affairs, Public Administration, Business Administration, or a related field
• Minimum of four (4) to five (5) years of progressively responsible professional experience in a Registrar’s Office, Enrollment Management, or closely related higher education environment
• Experience working with a Student Information System (SIS) such as PeopleSoft / Oracle Campus Solutions or similar
• Demonstrated experience interpreting and applying academic policies, procedures, and regulatory requirements (e.g., FERPA)
• Experience managing or overseeing complex operational processes or systems in a higher education setting
Preferred Qualifications
• Master’s degree in Higher Education Administration, Student Affairs, Public Administration, or a related field
• Experience within the CSU system or a public higher education environment
• Experience with degree audit systems configuration (e.g., DPR, uAchieve, or similar)
• Experience with data reporting, query development, or business intelligence tools
• Experience managing compliance reporting or external regulatory submissions
• Experience supporting or leading system implementations, upgrades, or integrations
• Experience leading cross-functional initiatives or projects
• Experience configuring or encoding degree audits within a Student Information System
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
