Student Health Insurance Plan Coordinator

Apply/Register Job no: 497373
Work type: Staff Full-time
Department: Office of Student Finance
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Administrative Support, Student Services

Position Summary:         

The Student Health Insurance Plan (SHIP) Coordinator will be the lead for managing and administering the student health insurance program for Yeshiva University. Tasks include being the point of contact with vendors, answering questions from students/parents and administrators, assisting in processing waivers, and handling other information to ensure the program is successful. This position is mostly remote, with some in-office days required for orientation and staff meetings/trainings.

Position Responsibilities:

  • Administer the student health insurance program for all YU students on all campuses.
  • Direct broker on the purchase, renewal, and administration of the program.
  • Coordinate billing and collection of premium fee with professional staff in Student Finance.
  • Ensure SHIP website is up-to-date and informative for current and prospective students.
  • Answer all inquiries related to the program.
  • Make recommendations for waivers.
  • Troubleshoot billing, login, or other technical issues enrollees may encounter.
  • Ensure timely communications are disbursed regarding enrollment, opt-in/out, as well as other program information.
  • Serve as a backup for the Office of Student Accounts and assist with operational tasks during peak periods.
  • Maintain reports on usage, enrollment, open rates, and operational effectiveness of the program.
  • Facilitate communication with students and parents about the need to enroll/waive, etc.
  • Ensure proper document retention in accordance with statutory and internal business practices.
  • Coordinate with other departments of YU as needed around SHIP.
  • Assist with other tasks related to student health policies and procedures, such as State-mandated immunization and/or vaccination requirements.

Experience & Educational Background:

  • Bachelor’s degree.
  • One or more years of professional experience working in higher education, managing benefits plans, and/or providing customer service.

Skills & Competencies:

  • Exceptional oral and written communication skills are necessary.
  • Ability to exercise independent judgment and discretion.
  • Demonstrated track record of taking initiative, being proactive, and remaining flexible and resilient.
  • Evidence of strong interpersonal skills, preferably in the context of working with student populations, is required.  

Salary Range:

$65,000 - $68,500

About Us:         

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community—students, faculty, staff, alumni, and friends—are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity:     

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state or local laws.

 

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply/Register Refer a friend

Work type

Locations

Categories