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Position Summary:
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The Admissions Information Associate is the first line of communication and information between potential applicants, their parents, schools, and advisors and the University. He/She must be able to communicate accurate information about the university, academic majors and programs and provide recommendations to and counsel prospective students.
This position has no direct staff management responsibility but has a primarily external focus and is responsible for representing YU to all prospective students and families.
He/She will also act as a liaison between the prospect and appropriate College departments to facilitate a best in class student experience.
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Position Responsibilities:
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- Field calls from potential applicants, their parents, schools and advisors in an effort to provide an excellent first impression of Yeshiva University
- Facilitate prompt and courteous responses to a variety of inquiries ranging from admissions requirements to the status of an application in addition to curriculum specifics including Judaic and secular classes, etc.
- Perform quality control checks to insure accuracy on all admissions documents such as: applications, transcripts, and test scores. Proactively contact applicants regarding missing information or documents
- Use university systems (Banner and EMAS) to track students, update status, and obtain/disseminate information as needed
- Update YU Admissions information on social media (Facebook, Twitter, blogs, etc.) providing relevant content while monitoring conversations/feedback. Manage “YU admits” emails and communication
- Coordinate appointments, interviews and tours
- Greet visitors to the office
- Assist with admissions events and tournaments ◦Ensure proper staffing and resources which may include current and former
- YU students Track submission of paperwork and payment from participating schools
- Create and disseminate PR material and Admissions packets
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Skills & Competencies:
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- Speaks clearly and expresses self well in one-on-one conversations and over the telephone in a positive and “up beat” manner
- Knowledge of the Jewish Community and the Day school network
- Develops effective written communications and uses them appropriately
- Interacts and proactively shares information with internal and external contacts where appropriate
- Keeps appropriate confidences
- Develops effective relationships with applicants, parents, school administrators, peers,and employees
- Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion
- Identifies, defines and analyzes information and situations before recommending a course of action
- Effectively manages own time and resources
- Comfort with learning new computer software
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About Us:
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Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.
We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.
The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.
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Equal Employment Opportunity:
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Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.
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