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Institutional Success and Engagement Specialist

Apply now Back to search results Job no: 495415
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Entry-Level
Categories: Administrative Support
Role: Institutional Success and Engagement Specialist

 

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

M-F 8:00 a.m. to 5:00 p.m.

Rate of Pay:

This is a Full-Time Administrative position at grade 13, with an annual salary range of $48,047 to $64,062. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.  

Benefits:

  • Medical, Dental, Vision Insurance
  • Life and Long-Term Disability Insurance
  • Flexible Spending Account (FSA, DCA, Commuter)
  • Retirement Plans (Pension, 457b, 403b)
  • Time Off with Pay
  • Professional Development/Expense
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Sick Banks

FLSA Status:

Non-exempt

Grant Funded:

No

Job Summary:

The Institutional Success & Engagement Specialist serves as a collaborative resource supporting the Chief Institutional Success & Engagement Officer (CISEO) in advancing college-wide initiatives that strengthen institution-wide success, equity, and engagement. The role helps facilitate communication across departments, supports the coordination and follow-through of projects, and assists in monitoring strategic initiatives aligned with ECC’s Strategic Plan. This position also provides day-to-day administrative and operational support to the CISEO, assists with campus-wide programming, and participates in local community outreach efforts to strengthen relationships and enhance the visibility and impact of the College.

 

Required Knowledge, Skills & Abilities:

  1. Associate’s degree required.
  2. Minimum of three (3) years of progressively responsible experience in higher education, student success and engagement initiatives, project management, or closely related functional areas.
  3. Understanding of student development theory and demonstrated commitment equity-minded practices.
  4. Demonstrated ability to coordinate programs, prepare reports, and monitor outcomes.
  5. Excellent organizational, written and verbal communication skills with ability to deliver effective presentation to diverse audiences.
  6. Demonstrated effectiveness in collaborating with students, faculty, employees, and external stakeholders, fostering strong professional relationships.
  7. Proficiency in Microsoft Office and Google Suite; experience with data systems or other data platforms preferred.
  8. Ability to work a flexible schedule, including evenings/weekends in support of programmatic and institutional  needs.

 

Desired Knowledge, Skills & Abilities:

  1. Bachelor’s degree preferred.
  2. Bilingual proficiency in Spanish and English strongly preferred.

Essential Duties:

  1. Coordinate and support the planning, implementation, and assessment of projects, initiatives, and programs within the Institutional Success & Engagement Office, ensuring that activities are carried out effectively and remain in alignment with ECC’s Strategic Plan.
  2. Assist the CISEO with institutional reporting needs, including collecting, analyzing, and summarizing data related to student success, equity, and engagement initiatives. Prepare benchmarking reports, literature reviews, and presentations that highlight emerging trends and best practices.
  3. Collaborate with academic and student affairs departments to develop and implement equity-driven and student success initiatives that promote retention, belonging, and inclusion. Support relevant councils, committees, and subcommittees.
  4. Provide day-to-day administrative and operational support to the CISEO, including calendar management, meeting preparation, budget reconciliation, recordkeeping, and coordinating logistics for office operations.
  5. Assist in coordinating recognition events, workshop facilitation, and local community engagement activities that strengthen ECC’s visibility and support student and employee success.

Other Duties:

Other duties as pertain to the job.

Physical Demands:

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Visual Acuity:

Position requires close visual acuity to perform activities (i.e. preparing/analyzing data and figures; transcribing; viewing a computer monitor; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes).

Work Environment:

Moderate noise.

Environmental Conditions:

Typical office or administrative conditions (i.e. not substantially exposed to adverse environmental conditions).

Current SSECCA Union Member Information:

The initial posting date for this position is 02/15/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 02/23/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

 

Advertised: Central Standard Time
Applications close:

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Contact

HR Department

Building B, Room B210
staffliaison@elgin.edu