About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
8:00 AM to 5:00 PM Monday through Friday
Rate of Pay:
This is a Full-Time Support Staff position at grade 15, with an annual salary range of $63,042 to $84,056. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
- Medical, Dental, Vision Insurance
- Life and Long-Term Disability Insurance
- Flexible Spending Account (FSA, DCA, Commuter)
- Retirement Plans (Pension, 457b, 403b)
- Time Off with Pay
- Professional Development/Expense
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Sick Banks
FLSA Status:
Exempt
Grant Funded:
No
Job Summary:
An employee in this classification performs work of considerable difficulty providing technical training and user support for Distance Learning faculty, staff and students. Work is distinguished by the ability to provide faculty with technical support in designing/developing online, hybrid, and Web-enhanced courses, and administer Central Management System (CMS). Direction is received by the assigned manager.
Required Knowledge, Skills & Abilities:
• A Bachelor’s degree in Instructional Technology, Education or other related field, or an equivalent combination of training and experience.
• Considerable knowledge of a learning management system.
• Working knowledge of instructional design.
• Considerable skill in developing courses that are technology-enhanced, hybrid, or fully online.
• Considerable skill in the development of learning environments utilizing online technologies and working with Subject Matter Experts.
• Working skill in HTML and CSS.
• Working skill in developing and maintaining positive and professional relationships with internal and external customers.
• Considerable skill in written and verbal.
• Skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
• Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Desired Knowledge, Skills & Abilities:
• Masters degree in Instructional Technology or related field.
• Working knowledge of a union environment preferred.
Essential Duties:
1. Provide general support to instructors in instructional development, instructional design, and media materials and implementing pedagogy for technology enhanced environments.
2. Administer the LMS, trouble shoot technical issues and provide support and training to all instructors, students, and staff; coordinate the user management of the LMS
3. Support and assist students, instructors and members of the community on a daily basis to questions and issues related to online, hybrid, and enhanced courses, and technology in the classroom.
4. Provide workshops and online learning opportunities for instructors and students related to the LMS, and other distance learning and technology topics, including pedagogy and technology in online and traditional learning environments.
5. Test, evaluate, recommend, implement, and pilot new and emerging technologies that enhance learning.
6. Collaborate and cooperate with Center for the Enhancement of Teaching Assessment and Learning (CETAL) in the planning, designing, promotion, teaching of educational technology workshops, and demonstrations developed for instructors using technology to enhance learning.
7. Participate in departmental strategic planning, including its function, operation, and budgetary issues, departmental improvement and expanding services.
8. Maintains required training, licensure and/or certification
9. Maintains confidentiality of privileged information and adheres to applicable privacy laws
10. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
11. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
12. Adheres to department guidelines for attendance and punctuality.
Other Duties:
1. Perform other job-related duties as assigned which pertain to the job description.
2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Physical Demands:
Sedentary (up to 10 lbs occasionally, sitting most of the time)
Visual Acuity:
Close visual acuity (e.g. computer, assembly)
Work Environment:
Quiet conditions
Environmental Conditions:
If more than one environmental condition should be included, please add them here.
Current SSECCA Union Member Information:
The initial posting date for this position is 03/04/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 03/11/2026 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.