Skip to main content Skip to navigation

The university has paused implementation of the COVID-19 vaccine mandate due to an injunction issued by a federal court. UW–Madison employees remain subject to the COVID-19 Workplace Safety Policy. Please visit covidresponse.wisc.edu for more information.

University of Wisconsin–Madison

Student Jobs

University of Wisconsin–Madison

Filter

Hotel Front Desk Representative- Union South

Apply now(opens in a new window) Job No: 25625
Division/Organization: Wisconsin Union
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: 1308 W. Dayton Street Madison, WI 53706 (on bus line)
Salary/Wage Range or Lump Sum: $15.00 to $15.00
Job Categories: Customer Service, Hospitality

Department Overview:

The Wisconsin Union, often referred to as "the heart and soul" of the University of Wisconsin-Madison, has enhanced the lives of members and visitors since it was founded in 1907. Since 1928, when the doors to Memorial Union opened, the Wisconsin Union has served as the living room of the UW-Madison campus. The Union connects students, faculty, staff, members and visitors through shared cultural, social and recreational events and experiences.

Anticipated Start Date

2/24/25

Anticipated Hours Per Week

10 or more

Schedule:

  • Anticipated Schedule

      Availability during both the spring semester and summer is required. Candidates not available to work during the summer will not be considered. Front desk hours are from 7:00 AM to 11:00 PM; shifts will vary. Weekend availability is essential  

  • Minimum Hour Expectation

    10 Hours per week during the Spring Semester 20+ During Summer (May 12 - August 31)    Hotel Closed May 25 and 26  Hotel Closed July 3 - 5

  • Unit Hours

    Open 24 Hours

 

Salary/Wage Range:

Hourly $15.00 to $15.00

Number Of Positions

3

Position Summary/Job Duties:

  • Accurately record/enter room and parking reservations, reservation lists, e-mail reservations, changes, and cancellations as received
  • Answer phones, take messages and transfer calls
  • Email, mail, or fax confirmations as received and folios as needed
  • Record accurate billing information on reservations as received. Make contacts for additional information as needed
  • Manage return of lost and found items 
  • Organize and monitor items stored at the front desk
  • Keep front desk offices neat, clean, and organized
  • Perform additional duties as assigned within deadlines set by supervisor or manager

Qualifications:

  • Required Skills and Qualifications
  • Outstanding customer service 
  • Friendly positive attitude
  • Training is provided
  • Student Status: Employment is contingent upon the successful completion of a criminal background checkTo be eligible for the Wisconsin Union positions, you must be currently enrolled in a college, university, or highschool (at least 16). It is not permissible to hire a person as a student hourly employee if they are taking credits merely to be eligible for student hourly employment. Review UW Policy 5003- Student Hourly Employment for more information. If school is in break period (summer, spring, winter), applicants must intend to enroll in courses the following semester. If you have any questions, please email hr@union.wisc.edu.

Application Instructions:

Please go to the Union Job Site https://union.studentjobs.wisc.edu/ to apply for this job. NOTE: This job is subject to being removed early.

Contact:

Org: Wisconsin Union
Web: www.union.wisc.edu
Email: hr@union.wisc.edu

Advertised: CST Central Standard Time
Applications close: CST Central Standard Time

Back to search results Apply now