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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Museum Store Sales Associate

Apply now(opens in a new window) Job No: 509406
Division/Organization: Community Partners
Department: Wisconsin Historical Society
Job Type: Local Work Study Student Jobs
Remote Eligbility: Not Remote
Location: History Makers Space
Salary/Wage Range or Lump Sum: 15-15.50
Job Categories: Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Business Management, Finance, and Marketing, Nonprofit/Community-Based Organization, Customer Service, Summer Off-Campus Opportunities, Libraries, Archives, and Museums

Department Overview:

Museums & Historic Sites – History Makers Space store

Anticipated Start Date:

09/01/2025

Anticipated End Date (If Applicable):

 

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

10 

Schedule:

HMS Store is open Tuesday-Friday from 10 am - 5 pm

Salary/Wage Range/Lump Sum:

10

Number of Positions:

1

Qualifications:

• Excellent customer service skills
• Experience in cashiering, retail, and/or customer service
• Ability to work independently
• Comfortable with math, attention to detail, and cash handling
• Effective written and oral communication skills
• Ability to be punctual and dependable

Knowledge, Skills & Abilities:

• Experience using Microsoft Office Suite and/or Point-of-Sale systems
• Excellent at multitasking and being a team player
• Outgoing, friendly personality
• Excellent customer service skills
• Experience in cashiering, retail, and/or customer service
• Ability to work independently
• Comfortable with math, attention to detail, and cash handling
• Effective written and oral communication skills
• Ability to be punctual and dependable
• Ability to lift up to 35 pounds and stand for extended periods (up to one hour)

Position Summary/Job Duties:

Summary

This position helps bring this shop location to life by performing customer service, receiving merchandise, and display maintenance at the Wisconsin History Makers Space store. Store associates work as the face of the organization; warmly greeting guests, helping to complete sales, and supporting special programming in this location.

A. 75% Perform Store Associate Duties
1. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions utilizing point-of-sale systems and credit card terminals.
2. Assist customers with selecting merchandise, checking out, and following through on customer requests.
3. Maintain customer service standards on sales floor.
4. Cover sales floor as needed to ensure adequate staffing.
5. Receive and inspect incoming merchandise for sale.
6. Daily opening and closing of store; reconcile and balance any monetary discrepancies.
7. Maintain merchandise displays, including stocking, merchandising, and cleaning.
8. Replenish merchandise in a timely manner and monitor floor stock levels to ensure the store is properly always stocked
9. Execute floor moves, merchandising directives, display maintenance and general recovery (i.e., folding, straightening, etc.) as directed
10. Maintain an awareness of all promotions and advertisements and execute merchandise placement for sales and other promotional events
11. Promote and facilitate sales of new memberships
12. Participate in year-end inventory
13. Ensure all pricing, signage, and displays are always correct
14. Coordinate with Education Staff during group shopping and break periods to ensure adequate staffing

B. 20% Support Special Events
1. Perform store sales at special events, which may occur on weekends and/or offsite, such as at the Wisconsin Historical Society headquarters building
2. Create temporary displays in store that feature theme and/or merchandise connected to a special event, author talk, or other unique program
3. Put out signage in/around store promoting special events and upcoming programming
4. Help with setup of tables, chairs, or other equipment for special events, on occasion and as needed.
C. 5% Serve as Part of Retail Program
1. Attend staff meetings.
2. Consult with Guest Services Director to determine appropriate professional development opportunities to attend/engage in.
3. Other duties as assigned.

Physical Demands:

Ability to lift up to 35 pounds and stand for extended periods (up to one hour)

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

 
 

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Applications close: Central Standard Time

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