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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Operations Intern for the Centers for Student Success and Belonging

Apply now(opens in a new window) Job No: 511162
Division/Organization: Division of Student Life
Department: Multicultural Student Center
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Red Gym
Salary/Wage Range or Lump Sum: $15.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Nonprofit/Community-Based Organization, Customer Service, Hospitality, Facilities and Landscaping, Honoring Context and Culture, Higher Education-Student Affairs

Department Overview:

 The Centers for Student Success and Belonging include the Asian Pacific Islander Desi American Student Center (APIDASC), Latine Cultural Center (LCC), Black Cultural Center (BCC), Multicultural Student Center (MSC), Office of Inclusion Education (OIE), Center for Interfaith Dialogue (CID), Disability Cultural Center (DCC), and Gender and Sexuality Campus Center (GSCC).

Anticipated Start Date:

 August 2026

Anticipated End Date (If Applicable):

 May 2027

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 10 

Schedule:

 1x1 w/ supervisor (.5 hour/week)
Bi-weekly All Intern meeting (1.5 hours)
Desk Shifts (10 hours/week)

Salary/Wage Range/Lump Sum:

 Minimum: $15.00

Number of Positions:

 8-10

Qualifications:

 Knowledge of the cultural centers and interest in community belonging and development
The ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds
Attention to detail, problem-solving, and adaptability
Strong interpersonal skills and professionalism when helping guests
Interest and skills to collaborate with others and work effectively in a team environment
Comfortable with basic tech troubleshooting and able to handle audio/visual needs for events
Ability to work independently and prioritize tasks effectively
Ability to keep to a preset schedule and be punctual
Be in good academic standing with the University
Be an undergraduate

Knowledge, Skills & Abilities:

Excellent written/verbal communications skills
Ability to lead and work in teams
Experience with front desk operations and customer service
Ability to work independently

Position Summary/Job Duties:

Serve as the first point of contact for all visitors to the cultural centers and the Red Gym. This could include students, faculty, staff, organizations, alumni, guests and the general public.
Staff the front desk of BCC, MSC, and GSCC during hours of operation.
Attend and actively participate at staff meetings, staff training, and one-on-one meetings.
Actively contribute to the inclusive and welcoming environment of the cultural centers.
Answer phone calls, emails, and walk-in inquiries related to the BCC, MSC, and GSCC and campus in general.
Open and close the centers according to prescribed procedures during appropriate shifts.
Keep front desk areas and all SSB spaces clean, vacuumed, and orderly.
Set-up and tear-down, including A/V equipment, for events hosted in the spaces.
Give tours of spaces and serve on occasional panels about the cultural centers.
Work on special projects as assigned, which may include: data entry projects, developing flyers and program announcements, and other tasks.

Physical Demands:

Lift lightweight chairs
Set up reservable rooms including moving tables on wheels
Sit for long periods at a desk
Use digital screens

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Daylight Time

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