IT Support Student - Wisconsin Primate Research Center (WNPRC)
Apply now(opens in a new window) Job No: 511427 Division/Organization: Office of the Vice Chancellor for Research Department: Primate Research Center Job Type: UW Student Jobs Remote Eligbility: Not Remote Location: PRIMATE CENTER, WISCONSINSalary/Wage Range or Lump Sum: 14.50 Job Categories: Critical Thinking/Problem Solving, Digital Technology, Professionalism/Work Ethic, Information Technology and Computers
Department Overview:
The ITSS department is responsible for general computer support at the WNPRC. This includes connecting computers to the wireless network, adding printers, migrating files, and managing backups, and more. Other ITSS projects include supporting a local SAN and virtualization platform, as well as several docker containers for hosting websites.
Anticipated Start Date:
2026-05-01
Anticipated End Date (If Applicable):
Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
Minimum: 5 Maximum: 20
Schedule:
Between 5 and 20 hours a week. IT Support Students can book the hours they work each week with a high degree of flexibility.
Salary/Wage Range/Lump Sum:
Minimum: 14.50
Number of Positions:
3
Qualifications:
-Interest in computer technology
Knowledge, Skills & Abilities :
-Excellent attention to detail
Position Summary/Job Duties:
The IT Support Student will assist with the IT computer system used by the WNPRC. This will involve supporting wireless connectivity, network printers, and new account setup. The WNPRC hosts multiple labs and service units with different needs, and the Information Technology team supports that research. The majority of this position will be monitoring a ticket queue to see when new requests arrive, and reviewing documentation or consulting with other ITSS members to find the best solution. New ITSS support Students usually start out creating and deactivating user accounts, and progress to workstation setup and support, and can even gain experience with server scripting and backup management.
Physical Demands:
Occasionally moving computers and connecting cables underneath desks
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Advertised: April 15, 2026 09:00 AM Applications close: April 24, 2026 11:55 PM
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