Waisman IT Student Support Generalist
Apply now(opens in a new window) Job No: 511462 Division/Organization: Office of the Vice Chancellor for Research Department: Waisman Center Job Type: UW Student Jobs Remote Eligbility: Not Remote Location: WAISMAN CENTERSalary/Wage Range or Lump Sum: $18.00 Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Information Technology and Computers
Department Overview:
The Waisman Center is dedicated to the advancement of knowledge about human development, developmental disabilities, and neurodegenerative diseases throughout the lifespan. One of 15 centers of its kind in the United States, the Waisman Center encompasses laboratories for biomedical and behavioral research, several scientific research cores, and a clinical biomanufacturing facility for the production of pharmaceuticals for early stage human clinical trials. In addition to its research efforts, the Center provides an array of services to people with developmental disabilities, offers numerous educational and outreach programs to young children and their families, and trains scientists and clinicians who will serve our nation in the future.
Anticipated Start Date:
5/11/2026
Anticipated End Date (If Applicable):
Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
20
Schedule:
Schedule will be determined upon hire.
Salary/Wage Range/Lump Sum:
$18.00
Number of Positions:
1-2
Qualifications:
Must currently be enrolled as a student at UW-Madison or another institution. Students currently enrolled in an Information Technology or related program are strongly encouraged to apply.
Knowledge, Skills & Abilities :
- Excellent communication and interpersonal skills to ensure effective communication with customers and staff required.
Position Summary/Job Duties:
This position will serve as a liaison between IT staff and migrated users. Responsibilities will include recapping the procedure in non-technical terms for the user, reviewing and assisting with the new login procedure as needed, observing the user’s first login attempt and potentially documenting any error messages in the internal ticketing system. Other IT-related duties may be assigned as needed.
Physical Demands:
n/a
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Advertised: April 23, 2026 09:00 AM Applications close: May 04, 2026 11:55 PM
Back to search results Apply now Refer a friend
