Variable Hours Officer
- Requisition no: 541294
- Work type: Part Time
- Location: Medical Center
- School/Department: Radiation Oncology
- Grade: Grade 103
- Categories: Administrative Support
- Job Type: Officer of Administration
- Bargaining Unit:
- Regular/Temporary: Temporary
- End Date if Temporary: 06/30/2024
- Hours Per Week: 20
- Standard Work Schedule:
- Building:
- Salary Range: $37.70 - $37.70 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Department of Radiation Oncology is seeking a collaborative variable hours officer, part-time, to cover front desk duty until a permanent replacement is hired.
Responsibilities
- Provide front desk reception services within the department offices (including granting department door access and intake of mail/packages).
- Utilize and multitask across all department systems - Epic, Aria and Outlook - to fulfill administrative tasks and coordination of care.
- Manage physician/patient correspondences, including voicemail messages, incoming and outgoing telephone calls, incoming and outgoing Outlook emails, incoming and outgoing Epic communications, incoming and outgoing faxes, scanning, uploading, and EHR filing.
- Assess correspondences and provide the following services in respective order:
- Answer and/or resolve patient questions/concerns/inquiries
- Direct/transfer incoming phone calls to the appropriate department contact
- Document and send detailed patient messages to the appropriate department contact.
Minimum Qualifications
- Bachelor's degree or equivalent in education and experience
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.