Systems Administrator
- Requisition no: 541484
- Work type: Full Time
- Location: Morningside
- School/Department: School of Engineering and Applied Science Admin
- Grade: Grade 12
- Categories: Information Technology, General Administration
- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Salary Range: $80,000 to $95,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Systems Administrator reports to the Associate Director of Technology Services in the Dean’s Office at the Fu Foundation School of Engineering and Applied Science. The incumbent provides planning and technical support for the implementation, installation, configuration, security, and maintenance of computer hardware, software, and networking in a diverse computing environment.
Responsibilities
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(35%) Provide technical support for service requests and incidents received via a ticketing system or email, over the phone, or in person.
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(35%) Manage hardware and software in a Windows and Mac environment that includes imaging, installing, configuring, upgrading, updating, patching, deploying endpoints (laptops, desktops, printers, phones, and mobile devices) and securely disposing of endpoints. Maintain an inventory list of endpoints. Evaluate new technologies and make recommendations for adoption.
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(15%) Provide A/V support for events and classes.
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(10%) Write and update Standard Operating Procedures (SOP) and how-to guides.
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(5%) Performs related duties as assigned.
Minimum Qualifications
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Bachelor's degree in IT or a related field; minimum of 2-4 years of related experience
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Must have strong knowledge in troubleshooting, networking, and security.
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Must have the ability to learn quickly.
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Must be reliable and meticulous.
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Must have good customer service skills.
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Physical ability to maneuver and lift computers, printers, and other equipment.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.