Library Data Services and Assessment Assistant

Apply now Job no: 496329
Work type: Staff Part-Time
Location: Denver, CO
Categories: Library Professionals

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, a remote storage facility called the Hampden Center, and the Bonfils Stanton Music Library in the Newman Center, is a highly collaborative organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative teaching, learning, and engagement. The University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed to teaching and working in a multicultural environment. 

Position Summary

Under the temporary supervision of the Reference & Technology Integration Librarian, the Library Data Services and Assessment Assistant provides support for the University of Denver Libraries data management and assessment activities. Collaborating closely with the Science & Engineering Reference Librarian, this position assists members of the DU REDCap team with answering a variety of questions about REDCap features and best practices; providing training and troubleshooting advice to DU REDCap users; assisting with administrative tasks related to REDCap use (e.g. managing user accounts); and completing special projects as assigned. This position also provides general support for a variety of data and assessment projects in areas such as study space usage, information seeking behaviors, database or website usage, instructional workshops, collection development, service quality, and more.   

This is a part-time, temporary position that may be renewed for an additional academic year.  This position requires 10-15 hours per week for fall, winter, spring, and summer quarters. Hours are somewhat flexible, but include mainly weekday hours during the academic terms and remote work is an option for this position.

REDCap (Research Electronic Data Capture) is a semi-open-source, web-based HIPAA-compliant data collection and management software originally developed at Vanderbilt University and now collaboratively managed by members of the REDCap Consortium. DU campus investigators use the DU REDCap instance when collecting research data that includes protected health information (PHI) and personally identifiable information (PII), and/or for designing and managing large longitudinal survey projects. 

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

Duties may include the following, based on the needs of the Reference Department:

  • Provide end user support of REDCap, including creating and managing user accounts; responding to user questions; troubleshooting project errors; and communicating policies and best practices.
  • Assist with training sessions relevant to REDCap users; create and update research guides and REDCap instructional materials as needed.
  • Work with individual librarians in the development and implementation of assessment tools and analysis of data, including projects in areas such as: data management planning tools (DMPTool); collection strengths and needs; study space usage, information seeking behaviors, database or website usage, instructional workshops, service quality, and more.
  • Provide general support for library assessment initiatives.
  • Track statistics for various duties and projects for assessment purposes.

Knowledge, Skills, and Abilities

  • Basic knowledge of Office software such as Microsoft Word and Excel.
  • Strong problem-solving skills – as REDCap is a semi-open-source software, DU REDCap administrators can consult with REDCap administrators from other institutions for assistance, but Vanderbilt and the REDCap Consortium cannot provide user support or technical assistance.
  • Demonstrated interest in providing support for complex data or assessment projects in a higher education environment.
  • Excellent customer service, communication, and research skills. 
  • Good judgment, ability to take direction, problem-solving, attention to detail, and decision-making skills. 
  • Ability to work independently with minimal supervision, yet ask questions when necessary.
  • Familiarity and experience with computers and peripheral hardware/software.
  • Ability to work on detailed projects involving lots of data.

Required Qualifications

  • BA or BS degree in a quantitative research field such as statistics, informatics, biology, mathematics, physics, computer science, psychology, or a related field or equivalent experience.

Preferred Qualifications

  • Interest in librarianship, data management, statistics, and/or data science.
  • Graduate coursework in reference, data management, statistics, and/or data science.
  • Advanced knowledge of spreadsheet software such as Excel.
  • Experience working on large, data-rich quantitative research project(s).
  • Experience providing instruction and/or creating instructional materials.

Work Schedule

Hours are somewhat flexible, but include mainly weekday hours during the academic terms and remote work is an option for this position.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) May 31, 2023.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Hourly Rate

The hourly rate for this position is $19.65.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.

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