Position Summary

The Data Reporting Specialist is responsible for data workflows and business insights supporting academic programs at University College. Reporting to the Director of Academic Data and Quality, this position coordinates multiple data processes that are central to the effective management and growth of academic programs, including: managing instructor and course information, setting up and continuously improving operations approval workflows, enabling a data-informed scheduling process, tracking hiring data, and other types of data processes. The Data Reporting Specialist works closely with the Director of Academic Data and Quality, Academic Directors and enrollment teams to provide data, build and manage dashboards and increase adoption of existing data tools. University College seeks a team member who is conscientious, driven, and highly detail-oriented, and who can connect the daily tasks of this job with the larger mission of University College.

Essential Functions

Operations Data Management and Analysis

• Build and manage operations workflows, data systems and data visualizations to ensure effective operation of programs and efficient processes within the Academic Operations Team.
• Operationalize migration of operations data into SharePoint and MS Power platform, in close collaboration with Director of Academic Quality and Data.
• Maintain and continuously improve data dashboards and assist Academic Directors and other stakeholders in accessing them.
• Run daily data, troubleshoot code and continuously improve processes to ensure availability and accuracy of reports.

Business Insights

• Provide data insights for leadership and Academic Directors to support reporting needs and program initiatives.
• Collaborate with Academic Directors and other stakeholders in data processes to ensure achievement of organizational goals and program enrollment objectives.
• Work closely with Academic Directors, Enrollment Management, and Learning and Design Teams to enable data-informed decision-making.
• Lead ongoing and new initiatives to streamline operations, workflows, and program support.

Collaboration and Promotion of Data-Driven Culture

• Promote a data-driven culture and build relationships with other teams across the organization to explore ways to increase effectiveness.
• Foster inclusivity and engage in positive, productive, professional, and interpersonal relationships throughout the University of Denver.
• Participate in and contribute to appropriate teams, committees, activities, and events.

Knowledge, Skills, and Abilities

• Ability to proactively identify solutions to data queries or issues
• High level of data literacy and proven ability to accurately maintain and manipulate data sets
• Demonstrated experience with data management (Stata, Excel or similar) and visualization (Tableau or similar) tools
• Ability to effectively present data and information in responding to questions from various types of stakeholders
• Ability to work with diverse groups in planning out operations workflows that involve multiple teams across the organization
• Demonstrated mastery of Microsoft Office Suite
• Demonstrated knowledge of University College academic programs
• Ability to formally and informally communicate with individuals at multiple levels of an organization
• Ability to prioritize, multitask, and manage time within an unstructured schedule with minimal oversight from management

Minimum Qualifications

• Bachelor’s Degree or equivalent work experience
• Two years of proven experience with data analysis and management
• Experience with Microsoft Office Suite, with an emphasis on Excel
• Bachelor’s degree and 1-2 year's relevant professional experience
• Experience with Freshdesk or other service/project management tools

Preferred Qualifications

• Experience with data analytics tools (Stata, SAS, or R)
• Experience with data visualization tools (like Tableau)
• Knowledge of Microsoft Power Platform
• Knowledge of opportunities and challenges in program management in higher education
• Bachelor’s degree and 2-5 years relevant professional experience
• Project management experience

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often, and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule

The University’s administrative offices are open Monday - Friday, 8:00 a.m. - 4:30 p.m. Work schedule may vary.

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) November 14, 2024.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 08.

Salary Range:

The salary range for this position is $27.58 – $29.63.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers' Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver’s Non-Discrimination Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.