The Graduate School of Social Work (GSSW) is a vibrant community of scholars and teachers committed to having a diverse faculty and student body. The Schools curriculum, research, and community partnerships emphasize social and economic justice, along with an understanding of and respect for social, political, and cultural diversity both nationally and internationally. GSSW provides an intellectual, collegial, and supportive environment that fosters interdisciplinary and international educational opportunities. GSSW engages in collaborative projects locally, regionally, nationally, and internationally. GSSW and the University of Denver are committed to enhancing the diversity of faculty and staff.

Position Summary

Professional Advisors support the teaching and development of new social work practitioners committed to social justice. The Senior Professional Advisor position supports day-to-day operational functions of the Professional Advising team, manages data organization and analysis, and facilitates aspects of new hire onboarding. This position also supports MSW students with general academic issues, aspects of degree requirements, and the interpretation and understanding of university resources, policies, and procedures. This includes connecting students to institutional resources while establishing improved intervention systems, efficiencies, and strategies for overall student success. The Senior Professional Advisor collaborates closely with faculty and other GSSW teams. This position updates and maintains student records, documents pertinent information, and manages student meetings in collaboration with both GSSW and University partners. This position reports to the Manager of Professional Advising, under the umbrella of the GSSW Student Services team.

Essential Functions

Supervision and Department Operations

• Oversee and independently manage student employee hiring and support Professional Advisors with student employee supervision processes and onboarding. This position may supervise student employees.
• Participate in Professional Advisor hiring and onboarding
• Facilitate standing meetings and support with Professional Advisor questions as needed and/or when the Manager of Professional
• Advising is out of office or unavailable.
• Responsible for coordinating with Professional Advising staff, GSSW departments, and faculty on completing needed updates to academic planning and student resource materials.
• Assist with updating team policies, procedures, workflows, handbook materials, and e-mail templates.
• Serve on GSSW and DU-wide committees as requested. Participate in strategic planning, development, and management process in support of GSSW.
• Co-lead efforts to evaluate advising-related programs and provide leadership in working with associate/assistant deans, program directors, university offices, staff, and faculty to ensure a seamless advising experience for students.

Academic Advising

• With the DU Office of Financial Aid, communicate Satisfactory Academic Progress status and individualized academic plans for students
• Support communication and intervention strategies for students on academic probation
• Co-lead initiatives and deepen rapport with key GSSW stakeholders to advance and participate in a new academic advising model
• Co-lead Denver Campus initiatives during peak advising periods.
• Lead efforts to pull, organize, and communicate data for department audits, such as leave of absence and academic standing audits.

Student Support

• In partnership with DU campus partners, such as DU Student Outreach and Support, communicate and track student retention concerns, leaves of absence and re-entry, academic and/or personal struggles, and health and wellness promotion
• Connect faculty and staff to resources for student-related concerns and support
• Support student event planning, including orientation and commencement activities
• Support the implementation of student services and advising-related policy in collaboration with the Manager of Professional Advising Program Directors, and the Associate Dean for Academic Affairs.
• Point of contact for MSW students to create academic plans, uphold policies and practices related to student matriculation, and provide partnership with staff, faculty, and University partners
• Maintain knowledge of the LCSW licensure process in Colorado and nationwide
• Support students in connecting to relevant GSSW career services and resources

Knowledge, Skills, and Abilities

• Strong acumen in student development theory, student persistence programs and resources to support the student experience.
• Thrives in a fast-paced, changing environment.
• Demonstrated performance building student support systems and processes.
• Ability to interpret and implement university and program policies and practices.
• Strong understanding of FERPA.
• Ability to facilitate crisis management in collaboration with relevant University of Denver departments for student academic and health-related concerns (emotional, mental, and physical).

Required Qualifications

• Master’s degree in social work or a related field*
• 3+ years of related experience in higher education or person-centered support setting
• Experience tracking and measuring student and/or performance outcomes

*2 years in a GSSW Professional Advisor role can sub for a master’s degree as a promotional opportunity. This experience would be in addition to the 3+ years related experience requirement

Preferred Qualifications

• MSW degree with 3-4 years post-masters experience
• Experience facilitating crisis management for student academic and health-related concerns (emotional, mental, and physical)
• Experience with CSWE-accredited social work programs
• Experience with Banner and/or other student information systems
• Experience with clinical licensure and/or understanding of licensure processes
• Experience with field education and/or graduate internship experiences and processes

Working Environment

• Standard office environment

Physical Activities

• Ability to sit in front of a computer for an extended period.
• Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. This position is eligible for some remote work options.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) December 23, 2024.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 9.

Salary Range:
The salary range for this position is $55,000-$60,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.