Advancing Student Success and Institutional Excellence

At the Daniel L. Ritchie Center for Sports and Wellness, we build Pioneers for Life through excellence, character, and connection. We operate with a championship mindset; and we create and foster a winning culture every day.  Inspired by our location in the Rocky Mountain West, we always find a better way forward; we work with optimism, passion, grit, and integrity. We forge lasting relationships one interaction at time; and our value to the University of Denver is the degree to which we offer connection points to a broad and diverse community. That's why we're always looking ahead, and not just to the next championship or what's next in sports and wellness.  We're also looking at what's next for you and how we can help you build a career you're proud of.

Position Summary

The Manager, Kennedy Mountain Campus, Wellness & Recreation (KMCWR) Aquatics reports to the Head Hilltoppers Coach. The Aquatics Manager will be responsible for the daily management and delivery of safety, quality, and service within the Aquatics Operation for the Division of Kennedy Mountain Campus, Wellness & Recreation. The position has oversight of the safety, quality, and service of the El Pomar Natatorium Venue and Division Aquatic Operations including facility scheduling, facility conversion, and facility maintenance; hiring, training and staffing Lifeguards, Masters Swim Coaches, and Lifeguards, and Swim Instructors; assist in managing, and executing Division Aquatic Events including, but not limited to Hilltoppers Swim Meets, NCAA Swim & Dive Events, High School Swim Meets, Special Events, etc.

This position delivers an exceptional customer experience to all visitors of the Ritchie Center through managing the front-line interactions that customers will have.  These include parking, facility entry and access, transaction experience, facility quality, communication, safety, and servicing each customers needs.

The position will be required to work a varied schedule that will include evenings, nights, and weekends. Presence is required at Learn to Swim sessions, and can be worked out with the Supervisor.

Essential Functions

Venue Management

Responsible for the daily management of safety, quality, service, and maintenance of El Pomar Natatorium and Crimson Locker Rooms. Management of these venues will include the following, without limitation:

Maintain Safe Facility and Equipment Environments

• Manage daily use of the aquatics venue and resolve issues/problems/questions.
• Manage communication within venue: determine information to communicate, e.g. maintenance schedule, conversions, closures, schedule changes, etc.
• Solve problems/troubleshoot daily operations, e.g. resolve technical issues.
• Operate a safe environment for staff and customers; enforce safety guidelines in accordance with Model Aquatic Health Code (MAHC).
• Conduct facility inspections: identify safety issues, resolve them, and submit and track work orders to resolution.
• Develop & implement checklists, standard operating procedures and guidelines for venues and train and coach lifeguards and other staff on these processes.

Maintain Facility Equipment

• Monitor maintenance activities, review scheduled maintenance activities; review preventive maintenance requirements; conduct operating and safety checks. 
• Verify completeness of maintenance and repair documentation, e.g. warranties, inspection standards.
• Develop contingency plans for equipment failure. 

Maintain Facility Equipment Inventory

• Ensure adequate inventory levels (PAR) of first aid supplies, lifeguard rescue equipment, aquatic event supplies, and locker room supplies.

Manage Facility Schedule

• Schedule and advertise daily lap swim schedule a minimum of 45 days in advance.

Program Management

Responsible for Learn to Swim Program, Masters Swim Program and Lifeguard Certification Program including but not limited to:

• Achieve annual revenue of $250K for Learn to Swim, $45k+ for Masters Swim Program and $35k+ for Lifeguard Certifications.
• Schedule practices and classes with Assistant Director of Operations, ensuring adequate pool space, and communicating any canceled practices or sessions.
• Maintain active membership with USMS organization.
• Manage day-to-day inquiries and troubleshoot any issues that arise.
• Maintain up to date websites for programs.
• Create and send weekly Master’s Swim Newsletters.
• Evaluate program on a series-by-series or single class basis.

Marketing, Promotion & Communication

• Manage marketing and communications for Aquatics Programs and Operations, including weekly newsletters/emails, program launch emails, and social media campaigns and posts.
• Provide adequate beginning of series communication to participants and families to ensure they know all of the relevant information.
• Organize opportunities and ensure a presence at promotional events.
• Monitor website for correct information and to avoid out-of-date information, providing content for blogs and social media.

Event Management

• Manage Division Aquatic Events including, but not limited to Hilltoppers Swim Meets, NCAA Swim & Dive Events, High School Swim Meets, Special Events per year.
• Assist the Head Hilltoppers Swim Coach in providing event management coverage during limited swim meets that will be agreed upon in advance.

Responsible for staffing lifeguards for Division Aquatic Events and ensuring proper safety coverage.

Knowledge, Skills, and Abilities

• Staff Management: Motivate and build relationships with part-time staff to achieve desired outcome in relation to facility safety, cleanliness, and customer service.
• Customer Service: Engage and strengthen our relationships with students, alumni, and the Denver community.
• Leadership: Motivate the team to act toward achieving the goals of the Division.
• Physical Demands: Employee is regularly required to be able to operate work-related equipment. The employee must be able to frequently move about the facility with capability of transporting equipment or objects up to 50 pounds. The employee must be able to effectively communicate verbally with customers and employees of the university. 
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, percentages, and participation statistics. Also, familiarity with financial concepts such as budget development/forecasting, depreciation, contribution margin, etc.
• Reasoning: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Other: Ability to work with the public with tact and judgment. Excellent organizational skills required.

Required Qualifications

• Associate’s Degree
• Minimum of 1 year of related experience
• CPR/AED/First Aid Certification
• Lifeguarding Experience

Preferred Qualifications

• Bachelor’s degree in Sports Management or Recreation Management or related field
• Minimum of 3 years of related experience
• CPR/AED/First Aid Instructor
• Lifeguarding Certification
• Lifeguard Instructor Certification
• Pool Management experience

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate.

Physical Activities

• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.
• Employee is regularly required to be able to operate work-related equipment. The employee must be able to frequently move about the facility with capability of transporting equipment or objects up to 50 pounds. The employee must be able to effectively communicate verbally with customers and employees of the university. 

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends expected

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) August 28, 2025.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 8.

Salary Range:
The salary range for this position is $56,485 - $58,000

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.