Position Summary

The Coordinator supports the collection of data, and building and maintenance of accessible, interactive data visualizations for student and employer engagement and career outcome trends, and other critical career statistics. This position contributes to data sets and visualizations that can be presented and interpreted as actionable insights for immediate use in institutional decision-making. The Coordinator also supports core business intelligence functions including data collection and reporting, management of internship data across academic units, and database maintenance. This employee must be able to multi-task and prioritize many competing deadlines and timelines. Attention to detail, commitment to quality, and ability to take initiative are essential to success in this position. This position reports directly to the Director of CPD Business Information & Systems.

Essential Functions

Data Collection & Reporting

• Collect and review data and contribute to analysis of data related to career engagement and post-graduate outcomes.
• Leverage Excel and survey platforms (e.g., Qualtrics) to collect outcomes data from multiple sources, such as graduation events, direct outreach over the phone or in person, and secondary research.
• Support the development of interactive dashboards and visualizations using tools such as Tableau or Power BI to provide real-time insights to institutional leadership and stakeholders.
• Assist with providing reports for internal stakeholders, accrediting bodies, and external agencies.
• Assist with analyzing survey results and identifying predictive indicators of student outcomes.
• Use analytical, technical, and communication skills to contribute to actionable data insights, develop training content, and represent the career & professional development department in professional settings.
• Manage concurrent data projects, balancing a variety of factors to ensure timely delivery across departments.

Internship Module Management

• Manage end-to-end workflow of internship module processes, including data ingestion, validation, and synchronization with university systems (e.g., Banner).
• Coordinate quarterly audits of internship data using to ensure integrity and consistency across stakeholders (Registrar, ISSS, faculty, and students).
• Configure and deploy dynamic forms and workflows within the internship module platform to support custom academic requirements
• Serve as liaison with third-party software vendors and internal IT teams to troubleshoot, test, and implement system upgrades or enhancements to the internship approval module.
• Maintain documentation of module configurations, version history, and business rules for training and continuity purposes.

Software System Maintenance

• Ensure high data quality including backup, cleaning, data entry, and field configuration
• Create and schedule automated custom reports to monitor student engagement metrics, internship trends, and graduate outcomes
• Design event registration and feedback surveys in Qualtrics, integrating branching logic to streamline user experience and reporting
• Respond to real-time data requests to support departmental strategy and operational efficiency

University Citizenship

• Serve as an active and collaborative partner to all central and unit-based advancement functions and campus colleagues to foster strategic, effective, and collaborative advancement practices.

Knowledge, Skills, and Abilities

• Outstanding attention to detail and commitment to quality.
  • Produces accurate, thorough, and reliable work.
  • Pays careful attention to detail while balancing efficiency, and ensures outcomes align with organizational standards and goals.
  • Demonstrates pride in work by maintaining high standards and continuously seeking ways to improve.
• Excellent interpersonal skills, including verbal, written and organizational skills.
• An understanding and attitude of customer service; ability to be very flexible and adapt to change.
• Must be able to manage time well, particularly while managing competing priorities.
• Willingness to take initiative, keep a positive attitude, and maintain a professional demeanor.
  • Takes proactive steps to improve work, solve problems, and contribute to team and organizational goals.
  • Seeks opportunities to add value without being asked, follows through on ideas, and demonstrates a willingness to take on new challenges.
  • Approaches work with curiosity, resourcefulness, and a drive to make things better.
• Adept at problem-solving, critical thinking, and using judgment in situations that that require sensitivity and tact.
• Knowledge, understanding, and experience with a range of technical applications - such as CRMs and CSMs, Excel, Banner, and Qualtrics.
• Demonstrated interest in managing data in inform business practices, and experience with data entry, cleaning, quality management, and database management.
• Inclusiveness for all
  • Actively creates and supports a workplace where all community members feel welcomed, valued, and empowered to contribute and participate fully.
  • Is intentional about understanding others’ experiences and perspectives and commits to ongoing learning and self-awareness to strengthen relationships and foster a positive, welcoming environment.
• Demonstrated ability to work independently and collaboratively to support data-driven decision-making and cross-functional reporting needs.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification). 
• Demonstrated experience in data collection, analysis and reporting, preferably in a role involving institutional or business data; including: Experience in building interactive dashboards and visualizations using tools such as Power BI, Tableau, and/or web-based tools.

Preferred Qualifications

• Bachelor’s degree in Higher Education, Business Analytics, Data Information Technology, or related field, or equivalent combination of education and work experience.
• Experience working with relational databases
• Experience in survey design and analysis, including development and administration using tools such as Qualtrics or similar platforms.  Experience in data lifecycle management, including data collection, cleaning, analysis, reporting, and dashboard development.
• Professional experience in a higher education, nonprofit, or similarly complex organizational setting, with an understanding of institutional reporting structures and stakeholder communication.
• Experience working with enterprise systems such as Banner, particularly in relation to workflow processes, system integration, or reporting modules.
• Familiarity with internship/co-op tracking systems or student information systems.
• Ability to communicate technical findings to non-technical audiences .

Working Environment

1. Standard office environment
2. Unexpected interruptions occur often, and stress level is moderate
3. Noise level is quiet to moderate

Physical Activities

1. Ability to sit in front of a computer for an extended period
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule

Monday through Friday, 8:00 am - 4:30 pm.  In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) November 13, 2025.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 8.

Hourly Range:
The hourly range for this position is $25.54 - $29.63.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.