About the role
In this role, the Senior Registrations, Licensing, and Business Support Officer provides high-level, comprehensive business support and continuous improvement services within the Community Safety & Regulation unit. The focus is on managing registrations, licenses, and permits efficiently and effectively, with a strong emphasis on customer service and strict adherence to corporate procedures.

Key responsibilities include:

• Provide efficient and effective business support services to the unit.
• Perform basic research projects and provide project support including drafting of correspondence.
• Assist in the development and maintenance of statistical data for the work unit.
• Assist with the maintenance of customer service mediums such as website, on-line transactions, social media etc.
• Develop and maintain databases.
• Assist in the establishment, development and maintenance of work plans, systems and procedures used within the work unit.

About you
To be successful in this role, you will have a minimum of 2 years’ experience in an administration role with a customer service focus.

Essential Experience:

• Ability to lead by example to create a positive and cooperative team environment.
• Ability to use a personal computer including advanced level of competency in word processing, spreadsheets, databases, and other software.
• Demonstrated high level of organisational skills.
• Ability to work without supervision in a team environment.

If this sounds like the role for you, then click apply now! 

A career with us
We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace.  With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer!

Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx to view all the benefits to you working at the City.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries
Click the Position Description link to view more information about this position.

Enquiries: Brooke Johnson | BrookeJohnson@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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