About the role
In this role, you will lead initiatives to increase revenue opportunities by driving engagement, service delivery, retention, and growth across our membership and corporate partnership programs. You will provide leadership and guidance to the Membership and Partnerships team, while working closely with the broader tourism unit to refine and clearly communicate the value proposition for businesses choosing to be part of our organisation.

Key responsibilities include:

• Proven ability to develop and maintain strong relationships with tourism industry stakeholders to drive membership engagement, retention, and growth.
• Demonstrated leadership experience in managing and motivating teams, fostering an inclusive, customer-focused, and results-driven culture.
• Experience delivering strategic membership and corporate partnership programs, with a focus on revenue growth and value creation.
• Strong collaboration and communication skills, with the ability to represent TGGB, engage stakeholders, and contribute to Board-level discussions.
• Well-developed business development and sales capability to increase industry participation and generate sustainable revenue streams.
• High-level organisational and analytical skills, including implementing systems, tracking performance data, and driving continuous improvement.

About you
We are looking for someone with relevant qualifications or experience in tourism, business, sales or marketing, and proven leadership skills. You will bring strong people management, communication and negotiation abilities, with the capacity to build partnerships and drive results.

Essential Skills and Experience:

• A tertiary qualification in tourism, business or communications.
• Demonstrated experience in mid-level management and/or leadership roles.
• Well-developed writing, presentation, and negotiation skills for dedicated sales activity.
• Well-developed problem solving and stakeholder management skills with the ability to build valued partnerships.
• Ability to identify, implement, monitor and report on business improvement systems, such as Customer Relationship Management platforms.
• Ability to manage the design and implementation of sponsorship packages, including monitoring deliverables and reporting on outcomes.
• Current Working with Children Card (employee).

If this sounds like the role for you, then click apply now! 

A career with us
We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace.  With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer!

Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx to view all the benefits to you working at the City.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries
Click the Position Description link to view more information about this position.

Enquiries: Tracy Carter | Executive Director Tourism – Greater Geelong & The Bellarine | tcarter@tourismgeelongbellarine.com.au  or 0422 426 125

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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